黑名單 蝦皮買家arisasato - 網賣
By Callum
at 2017-09-25T03:08
at 2017-09-25T03:08
Table of Contents
這位買家真的是讓我啞口無言
希望若有人遇到這位買家真的不要做她生意
先是詢問賣場A商品之後又詢問賣場沒有的B商品
因賣場是代購性質
於是就幫她找,找到之後傳B商品圖片給她
買家詢問兩盒多少
我就回答了B商品兩盒1400
(B商品是禮盒形式)
(A商品是現貨,B商品需預購)
這時買家說好然後下標了兩盒A商品
這時候我覺得很疑惑
詢問買家是否不要B商品了只要現貨的A商品呢?
買家說是,只要A商品
但A商品兩盒是1580
買家下標完之後要求出兩盒半的A商品給她
並表示30塊的運費也要以部分A商品補給她
我覺得很疑惑既然只要A商品為何下標兩盒要出兩盒半
且運費也不是給我怎麼可以折抵商品?
便開始向買家解釋
但買家堅持她從頭到尾都不是在問我B商品
否認她請我找B商品跟報價的事
堅持以我報價的B商品兩盒1400賣給她A商品
後來買家要求要出貨就消失了
於是我出貨之後(依訂單內容出兩盒)
買家非常生氣為何沒有出兩盒半加運費送的部分
(這部分是我的疏忽,應該不要出貨的)
我再次解釋之後買家很生氣說她不要了
我說請她到貨不要去領就可以了
買家堅持要馬上退款她刷卡的金額
她不要這些商品了
並開始口出惡言要求馬上退款
不然要檢舉我詐騙她之類的
這時我男友便自作主張按下同意退款
蝦皮便馬上退還款項
可是我發現買家在到貨隔天去取貨了
等於她拿走了貨又不用付錢
向蝦皮客服反應但蝦皮客服說買家不理
請我們只能去報警處理
明明說好不要商品要求退款卻在退款成功之後馬上去領貨然後不回訊息也不理客服人員
雖然我男友貿然按下退款我真的氣到要爆炸了
但現在除了去告她侵佔跟不當得利之外也沒別的辦法了
後來發現這位買家也有過不只一次這樣的情況
都會先刷卡,然後收到的商品如果稍有不合她意就會要求賣家退款並不退還貨物
而且都會口出惡言,甚至用未顯示來電騷擾賣家
有人有遇到相關情況過嗎?
損失了一千多塊是小事,但真的覺得心情蠻差的
--
希望若有人遇到這位買家真的不要做她生意
先是詢問賣場A商品之後又詢問賣場沒有的B商品
因賣場是代購性質
於是就幫她找,找到之後傳B商品圖片給她
買家詢問兩盒多少
我就回答了B商品兩盒1400
(B商品是禮盒形式)
(A商品是現貨,B商品需預購)
這時買家說好然後下標了兩盒A商品
這時候我覺得很疑惑
詢問買家是否不要B商品了只要現貨的A商品呢?
買家說是,只要A商品
但A商品兩盒是1580
買家下標完之後要求出兩盒半的A商品給她
並表示30塊的運費也要以部分A商品補給她
我覺得很疑惑既然只要A商品為何下標兩盒要出兩盒半
且運費也不是給我怎麼可以折抵商品?
便開始向買家解釋
但買家堅持她從頭到尾都不是在問我B商品
否認她請我找B商品跟報價的事
堅持以我報價的B商品兩盒1400賣給她A商品
後來買家要求要出貨就消失了
於是我出貨之後(依訂單內容出兩盒)
買家非常生氣為何沒有出兩盒半加運費送的部分
(這部分是我的疏忽,應該不要出貨的)
我再次解釋之後買家很生氣說她不要了
我說請她到貨不要去領就可以了
買家堅持要馬上退款她刷卡的金額
她不要這些商品了
並開始口出惡言要求馬上退款
不然要檢舉我詐騙她之類的
這時我男友便自作主張按下同意退款
蝦皮便馬上退還款項
可是我發現買家在到貨隔天去取貨了
等於她拿走了貨又不用付錢
向蝦皮客服反應但蝦皮客服說買家不理
請我們只能去報警處理
明明說好不要商品要求退款卻在退款成功之後馬上去領貨然後不回訊息也不理客服人員
雖然我男友貿然按下退款我真的氣到要爆炸了
但現在除了去告她侵佔跟不當得利之外也沒別的辦法了
後來發現這位買家也有過不只一次這樣的情況
都會先刷卡,然後收到的商品如果稍有不合她意就會要求賣家退款並不退還貨物
而且都會口出惡言,甚至用未顯示來電騷擾賣家
有人有遇到相關情況過嗎?
損失了一千多塊是小事,但真的覺得心情蠻差的
--
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