關東煮放櫃台 男童撥倒熱湯淋頭 - 顧客行為
By Queena
at 2012-07-01T23:55
at 2012-07-01T23:55
Table of Contents
現在超商都會販售熱食,家長千萬要注意,小孩的安全。
台中市一位媽媽,帶一歲兒子到屏東一家超商購物,結
帳時沒注意男童伸手到櫃台,把其他客人放在櫃檯的關
東煮撥倒,熱湯從頭上淋下來,造成全身百分之15,二
度燙傷。
超商櫃台前,穿黑色衣服的男子,拿了一碗關東煮,裡
頭熱湯快滿出來,趕緊擺在櫃台邊緣,準備結帳。沒想
到,就在他轉身的一瞬間,意外發生了。一旁才1歲大的
男童,好奇地伸出右手,撥了一下關東煮,一整碗熱湯全
部灑下來,男童痛到坐在地上嚎啕大哭。
當時,男童的媽媽在另外一邊買單,頭低低的沒看見,店
員告知,她才趕緊衝過去抱小孩。回想起來,情緒還是很
激動,關東煮熱湯溫度有將近八十度,男童送醫,全身百
分之15二度灼傷,集中在頭部臉部和胸膛,全身起大水泡,
還好在加護病房住院2個禮拜,病情好轉。
掀開上衣,上半身還有清楚的紅腫疤痕,媽媽看了很心疼。
不滿的是,一歲男童身高77公分,站在80公分高的櫃檯前,
伸手就會揮倒東西,也怪店家出事後,只打幾通電話,沒
來探望過孩子,媽媽說孩子被燙傷也很自責,但超商態度
冷漠,她才會氣憤求償。不過這個意外,提醒所有家長,
超商販賣熱食,還是要注意身邊孩子的一舉一動,以免發
生危險。
---------------------------------------------
心得:
本身沒把小孩看好,出事了怪店家,當店家是開託兒所還是
安親班,覺得店家也沒有責任去探望,事實上有沒有去探望,
這人應該都是會求償的~反正一切都是別人的錯,絕對不是
自己的錯
--
Tags:
顧客行為
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