賣場電腦標示不清&退貨問題 - 退貨
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By Candice
at 2012-04-01T01:55
at 2012-04-01T01:55
Table of Contents
本人在3/30大X發中X店(微風廣場旁)買了一台華碩桌上型電腦,價錢為9999
另外又買了一些東西,總金額扣除禮金後為9912(11012-1100禮金)
因為賣場DM沒有詳細規格標示,現場詢問賣場人員得知CPU為"雙核心"
再對照架上的卡片,CPU也是寫"雙核心",於是就買回家了
但是回到家開機後卻發現CPU為"單核心",明顯與標示不符!
打電話向賣場退貨,賣場承認疏失並同意退
重點來了
賣場人員說只能退我8899+1100禮金
但是禮金使用期限只到3/31
另外禮金背面規則有寫到:
7.退貨需攜帶送貨單及發票等依送貨單上說明辦理。
結帳使用抵用券,退貨時恕無法補發或退還抵用券。
退貨商品金額如大於發票金額,則依發票金額退貨,
退貨商品金額如小於發票金額,則依商品全額退貨。
照理來說應該要退我9912才對
如果店家耍賴堅持只退我8899元,我該怎麼辦?
還請大家多多提供意見,感恩
--
另外又買了一些東西,總金額扣除禮金後為9912(11012-1100禮金)
因為賣場DM沒有詳細規格標示,現場詢問賣場人員得知CPU為"雙核心"
再對照架上的卡片,CPU也是寫"雙核心",於是就買回家了
但是回到家開機後卻發現CPU為"單核心",明顯與標示不符!
打電話向賣場退貨,賣場承認疏失並同意退
重點來了
賣場人員說只能退我8899+1100禮金
但是禮金使用期限只到3/31
另外禮金背面規則有寫到:
7.退貨需攜帶送貨單及發票等依送貨單上說明辦理。
結帳使用抵用券,退貨時恕無法補發或退還抵用券。
退貨商品金額如大於發票金額,則依發票金額退貨,
退貨商品金額如小於發票金額,則依商品全額退貨。
照理來說應該要退我9912才對
如果店家耍賴堅持只退我8899元,我該怎麼辦?
還請大家多多提供意見,感恩
--
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退貨
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By Gilbert
at 2012-04-01T20:16
at 2012-04-01T20:16
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By Susan
at 2012-04-04T04:24
at 2012-04-04T04:24
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at 2012-04-07T02:11
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By Candice
at 2012-04-09T05:31
at 2012-04-09T05:31
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By Ophelia
at 2012-04-10T17:32
at 2012-04-10T17:32
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By Xanthe
at 2012-04-15T06:37
at 2012-04-15T06:37
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By Damian
at 2012-04-17T01:25
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at 2012-04-20T17:04
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at 2012-04-25T05:31
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By Doris
at 2012-04-27T14:01
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