請問修電腦未經同意就重灌 - 消費者保護
By Harry
at 2009-11-28T23:20
at 2009-11-28T23:20
Table of Contents
各位板大好 小弟遇到困難
懇請各位先進指導與指點
小弟遇到這樣的情況
昨天星期五下午我將電腦送至原購買處 請求店家更換新記憶體
當初要求其寫契約書
店主說 換記憶體不需契約書
另於今天傍晚取回時開機檢查
查發現店家將我電腦重灌
雖然有將我桌面檔案備份
但是
我在C槽的其他程式都沒了(例如kkman KMP msnmessager 網路遊戲等)
此舉造成小弟我極大不便
我不知道店家是否已涉及侵權行為(因我未授權其重灌電腦 且變相移除程式)
懇請板大們指點迷津
感謝
--
懇請各位先進指導與指點
小弟遇到這樣的情況
昨天星期五下午我將電腦送至原購買處 請求店家更換新記憶體
當初要求其寫契約書
店主說 換記憶體不需契約書
另於今天傍晚取回時開機檢查
查發現店家將我電腦重灌
雖然有將我桌面檔案備份
但是
我在C槽的其他程式都沒了(例如kkman KMP msnmessager 網路遊戲等)
此舉造成小弟我極大不便
我不知道店家是否已涉及侵權行為(因我未授權其重灌電腦 且變相移除程式)
懇請板大們指點迷津
感謝
--
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消費者保護
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