網路購物7天退貨問題 - 鑑賞期
By Joe
at 2014-01-10T18:12
at 2014-01-10T18:12
Table of Contents
大家好,宅女有些問題想請問大家。
1.我於日前網路購物一雙鞋子,並且在1/7至便利商店取貨,但發現太小雙想更換,店家表示只能換取同款“現貨”的尺寸,不限顏色(這已於網站上註明,此店家是進口韓國鞋款),但我購買的顏色目前沒有現貨,只能換取其他顏色。
2.請問我能夠依照7天鑑賞期申請退貨嗎?
3.我1/10已經致電到店家詢問7天鑑賞退貨問題,客服回應:因為本賣場是經由消費者下標後,才從韓國進口的商品,因此不在規範內喔!
請問進口的商品真的沒有在規範內嗎?
4.已打給消保會,但超過下班時間了,接下來又逢假日,7天鑑賞期最後一天剛好是下禮拜一,害怕一天無法搞定,到時候無法行使權力。
5.已上網閱讀過相關新聞,是企業經營者就可以要求7天退貨,此店家也有開立發票,但不知道有沒有例外,或者是自己的問題, 因此上版詢問大家,懇請大家解答,宅女感激不盡!
--
Sent from my Android
--
1.我於日前網路購物一雙鞋子,並且在1/7至便利商店取貨,但發現太小雙想更換,店家表示只能換取同款“現貨”的尺寸,不限顏色(這已於網站上註明,此店家是進口韓國鞋款),但我購買的顏色目前沒有現貨,只能換取其他顏色。
2.請問我能夠依照7天鑑賞期申請退貨嗎?
3.我1/10已經致電到店家詢問7天鑑賞退貨問題,客服回應:因為本賣場是經由消費者下標後,才從韓國進口的商品,因此不在規範內喔!
請問進口的商品真的沒有在規範內嗎?
4.已打給消保會,但超過下班時間了,接下來又逢假日,7天鑑賞期最後一天剛好是下禮拜一,害怕一天無法搞定,到時候無法行使權力。
5.已上網閱讀過相關新聞,是企業經營者就可以要求7天退貨,此店家也有開立發票,但不知道有沒有例外,或者是自己的問題, 因此上版詢問大家,懇請大家解答,宅女感激不盡!
--
Sent from my Android
--
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