我們有錯,妳也有問題 - 顧客行為
By Gary
at 2012-11-24T12:56
at 2012-11-24T12:56
Table of Contents
景氣不好,客人真的越來越誇張
我看以後DM上面都是密密麻麻的備註與注意事項
今天一個顧客說已經到消基會投訴了
說我們的DM沒有標明清楚特惠組不列入滿額贈
可是她自己也說,消費時美容師有告知不列入的事情
但她當下還是買了,背後再去投訴消基會DM標示不清
shit!這還有天理嗎?
當下不吵,回去再用消基會來壓我?
不就是為了一個滿8000元的滿額贈品?(旅行三件組)
一組價值搞不好不到一千元,靠!我自己賠給妳!
這個客人我要叫專櫃把她列入黑名單,我不爽要!
真的是歹年冬!猴肖郎!
--
我看以後DM上面都是密密麻麻的備註與注意事項
今天一個顧客說已經到消基會投訴了
說我們的DM沒有標明清楚特惠組不列入滿額贈
可是她自己也說,消費時美容師有告知不列入的事情
但她當下還是買了,背後再去投訴消基會DM標示不清
shit!這還有天理嗎?
當下不吵,回去再用消基會來壓我?
不就是為了一個滿8000元的滿額贈品?(旅行三件組)
一組價值搞不好不到一千元,靠!我自己賠給妳!
這個客人我要叫專櫃把她列入黑名單,我不爽要!
真的是歹年冬!猴肖郎!
--
Tags:
顧客行為
All Comments
By Adele
at 2012-11-24T15:06
at 2012-11-24T15:06
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at 2012-11-29T07:20
at 2012-11-29T07:20
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at 2012-12-01T02:36
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at 2012-12-05T20:52
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at 2012-12-10T12:24
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at 2012-12-14T02:49
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at 2012-12-17T07:07
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at 2012-12-19T19:25
at 2012-12-19T19:25
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at 2012-12-22T13:33
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at 2012-12-30T05:29
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