一個莫名奇妙的阿北 - 顧客行為
By Agatha
at 2010-11-28T00:07
at 2010-11-28T00:07
Table of Contents
我不是做服務業的
只是想分享一下今天去買肯德基時發生的事情
因為我點的東西要等一下所以就在櫃檯旁邊
一個阿北從門口走到櫃檯
巴拉巴拉點完東西之後
店員:請問需要購物袋嗎?
阿北:購物袋要加錢嗎?
店員:一個袋子兩塊錢喔
阿北:(超大聲)我幹麻要為了購物袋要多浪費兩塊錢!!
這是什麼年代了,袋子居然還要錢買!!
瞬間所有客人都看了他一眼
店員也默默不講話繼續做事
我心中OS:現在是講求環保的年代了!!阿北你是落後還是沒看過電視宣導阿!!
超沒水準的啦!!!
--
只是想分享一下今天去買肯德基時發生的事情
因為我點的東西要等一下所以就在櫃檯旁邊
一個阿北從門口走到櫃檯
巴拉巴拉點完東西之後
店員:請問需要購物袋嗎?
阿北:購物袋要加錢嗎?
店員:一個袋子兩塊錢喔
阿北:(超大聲)我幹麻要為了購物袋要多浪費兩塊錢!!
這是什麼年代了,袋子居然還要錢買!!
瞬間所有客人都看了他一眼
店員也默默不講話繼續做事
我心中OS:現在是講求環保的年代了!!阿北你是落後還是沒看過電視宣導阿!!
超沒水準的啦!!!
--
Tags:
顧客行為
All Comments
By Iris
at 2010-11-28T08:19
at 2010-11-28T08:19
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at 2010-12-02T07:57
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