yahoo奇摩購物金發放資格問題? - 消費者保護
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By David
at 2012-02-11T19:10
at 2012-02-11T19:10
Table of Contents
去年底在yahoo購物中心買了Apple iPad Smart Cover
當時活動是全站電腦週邊滿1000送200購物金,於2/10發放
結果我2/10查詢並未入帳,詢問客服後
客服回覆說此商品歸類在相機、手機、MP3館別,非電腦週邊
我不能接受
普羅大眾的認知ipad是平板電腦,它的週邊是如何分類到相機、手機、MP3館別的?
請問我有任何依據可以繼續申訴嗎?
(事後我再確認目前是被放到此分類,但去年底的分類不明)
到底應該以一般分類為主,還是說以他們網站神奇的分類為主?
============================================================================
補充:
1.https://buy.yahoo.com.tw/usertool/activity/ActDetail.aspx?actid=5442
2.http://ppt.cc/X!Xs
--
當時活動是全站電腦週邊滿1000送200購物金,於2/10發放
結果我2/10查詢並未入帳,詢問客服後
客服回覆說此商品歸類在相機、手機、MP3館別,非電腦週邊
我不能接受
普羅大眾的認知ipad是平板電腦,它的週邊是如何分類到相機、手機、MP3館別的?
請問我有任何依據可以繼續申訴嗎?
(事後我再確認目前是被放到此分類,但去年底的分類不明)
到底應該以一般分類為主,還是說以他們網站神奇的分類為主?
============================================================================
補充:
1.https://buy.yahoo.com.tw/usertool/activity/ActDetail.aspx?actid=5442
2.http://ppt.cc/X!Xs
--
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消費者保護
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By Valerie
at 2012-02-13T23:44
at 2012-02-13T23:44
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at 2012-02-15T17:52
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at 2012-02-16T21:22
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By Kristin
at 2012-02-21T10:23
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