那麼多分店的全聯,服態度其實並不好! - 退貨
By Charlotte
at 2018-12-15T20:04
at 2018-12-15T20:04
Table of Contents
今天下午約2:00時我在全聯大安門市消費,
結帳時,靠出口的結帳檯只有我一人排隊,
不知為何,結帳小姐卻好像一付很忙的樣子,
把每樣東西用狀似很忙的樣子邊key邊擺(像是用丟的!),
最後我問她:請問退換在幾天之內?!
她:蛤?!
……
我:換貨在幾天之內?!
她:退貨在7天之內丫!
我出了出口沒多久,又折回去,
她一直靠著背後的牆壁,沒有向前詢問的樣子!
我:小姐,我並不知道你們的退換貨規定,你剛的口氣(學給她聽!)!
她:因為我在忙丫!
等我要離開,要走上電扶梯!
她:上面有寫丫!
我也隔空喊話:是不能客氣一點ㄛ?!
我想想,折回去想退貨!她卻不在收銀檯!
於是,向她對面收銀檯人員(一個丫姨,一個弟弟)退貨,
丫姨處理不成功,尋求弟弟的幫忙,
原來是因為我買的3件物品中,有一項是垃圾帶,
我問:為什麼垃圾帶不能退?!
弟弟:垃圾帶本來就不能退!(我曾去愛買買東西,他們的購物袋一個要5元,這件事她都
跟我講的清清楚的,弟弟你這樣未免也太霸道了吧!不適合當服務人員!)
我:那算了,那全部都不要退!
我接過丫姨(過程中,我曾叫丫姨快一點!因為她在與人social,她卻依然故我!)手上的
發票&錢,(丫姨說了聲抱歉!)把東西拿了要走!鈍了一下,想說還有什麼要說!沒多久,馬上丫姨
拿了手裡的
掃描槍敲了一下桌子!超嗆的!
我不常去全聯,
但唯一的另外一次,
去B家,感覺也不是很好!
大概這就是全聯的文化!
以後少去!
--
Tags:
退貨
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