軟體安裝教學..服務到家??? - 顧客行為
By Genevieve
at 2008-10-14T02:41
at 2008-10-14T02:41
Table of Contents
最近的頭愈來愈痛了!
因為近日消費者的大頭症愈來愈嚴重了!
公司因應活動贈送防毒軟體
沒想到~還是接到了客人打電話來問
"為什麼你們公司送的防毒軟體裝不起來?"
"你們派人來幫我安裝"..Orz
人客丫!!我們是提供寬頻...不是軟體公司
跟客人講要打電話去防毒軟體公司,有些客人還會生氣咧!
最後只好使出大絕招..留言給防毒軟體公司,直接回電給客戶..
修網路的工程師被客戶搞到快瘋掉了
被要求到家裡頭教他怎麼用word插圖..連螢幕壞掉還要工程修...很可憐地~@@
--
因為近日消費者的大頭症愈來愈嚴重了!
公司因應活動贈送防毒軟體
沒想到~還是接到了客人打電話來問
"為什麼你們公司送的防毒軟體裝不起來?"
"你們派人來幫我安裝"..Orz
人客丫!!我們是提供寬頻...不是軟體公司
跟客人講要打電話去防毒軟體公司,有些客人還會生氣咧!
最後只好使出大絕招..留言給防毒軟體公司,直接回電給客戶..
修網路的工程師被客戶搞到快瘋掉了
被要求到家裡頭教他怎麼用word插圖..連螢幕壞掉還要工程修...很可憐地~@@
--
Tags:
顧客行為
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By Charlotte
at 2008-10-18T11:38
at 2008-10-18T11:38
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at 2008-10-22T17:45
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at 2008-10-26T17:43
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at 2008-10-28T02:28
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at 2008-10-31T19:07
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at 2008-11-05T20:09
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at 2008-11-08T08:40
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at 2008-12-02T04:48
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