身份證件 - 顧客行為
By Rachel
at 2012-03-13T22:51
at 2012-03-13T22:51
Table of Contents
我有次去郵局辦事
因為比較複雜辦得久,等著等著就跟櫃檯聊起來
她說她遇過一個客人拿中獎發票要來領錢
那紙本發票都有印「攜帶國民身分證」
偏偏那個人就只帶了健保卡
然後...接下來的事情可能各位也猜到了
依規定這樣是沒辦法讓他對獎的
然後他老大就爆氣了,開始拍桌子罵三字經,
說櫃檯死腦筋、不便民、日子過太爽只知道刁難民眾,
「領個獎而已幹嘛搞這麼複雜,要我請立委來幫我領獎妳們才會給嗎!?」
她們主管出來說:因為健保卡是給你看病用的,不是身分證明文件,
我們對獎都要確認身分啊~你看這上面要寫戶籍地址,
我們也要看你的身分證才能核對資料啊
那位客人根本聽不進去,越罵越難聽......
最後被剛好來巡邏的警察帶走了。
(爽!)
--
因為比較複雜辦得久,等著等著就跟櫃檯聊起來
她說她遇過一個客人拿中獎發票要來領錢
那紙本發票都有印「攜帶國民身分證」
偏偏那個人就只帶了健保卡
然後...接下來的事情可能各位也猜到了
依規定這樣是沒辦法讓他對獎的
然後他老大就爆氣了,開始拍桌子罵三字經,
說櫃檯死腦筋、不便民、日子過太爽只知道刁難民眾,
「領個獎而已幹嘛搞這麼複雜,要我請立委來幫我領獎妳們才會給嗎!?」
她們主管出來說:因為健保卡是給你看病用的,不是身分證明文件,
我們對獎都要確認身分啊~你看這上面要寫戶籍地址,
我們也要看你的身分證才能核對資料啊
那位客人根本聽不進去,越罵越難聽......
最後被剛好來巡邏的警察帶走了。
(爽!)
--
Tags:
顧客行為
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