試穿鞋子不詢問店家算不算奧 - 顧客行為
By Mia
at 2010-06-23T23:29
at 2010-06-23T23:29
Table of Contents
其實是別版發生的事。主要是有人PO文罵店家服務態度不佳,
原因是因為他穿鞋子,結果服務人員在他試穿完後不開心的立刻將鞋子收回。
我就好奇問問看原po是否在試穿前詢問店家?
答案當然是沒有。
不過澳不澳這點我覺得是個人主觀啦,
有時候多個禮貌真的不會少跟毛。
因為我想如果我是店員,今天有人跑進來什麼都不講就開始試穿,
我應該會大爆走吧!!
所以我是覺得這樣的行為挺澳的,
沒有事前詢問店家,又外加PO文抱怨店家。
不知道大家覺得這樣的行為如何?
--
原因是因為他穿鞋子,結果服務人員在他試穿完後不開心的立刻將鞋子收回。
我就好奇問問看原po是否在試穿前詢問店家?
答案當然是沒有。
不過澳不澳這點我覺得是個人主觀啦,
有時候多個禮貌真的不會少跟毛。
因為我想如果我是店員,今天有人跑進來什麼都不講就開始試穿,
我應該會大爆走吧!!
所以我是覺得這樣的行為挺澳的,
沒有事前詢問店家,又外加PO文抱怨店家。
不知道大家覺得這樣的行為如何?
--
Tags:
顧客行為
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