真的不能退貨?即使特殊情形 - 退貨
By Elma
at 2010-09-09T17:14
at 2010-09-09T17:14
Table of Contents
昨天在apple特約商店買了一條電腦轉接螢幕的連接線
當時在網路上查好規格後,前往店面選購
店員詢問我的規格拿給我的是另外一種連接線
也表示說應該是這款才對
我說如果不能用可以拿來換嗎?店員說ok
回家對照後,發現我的是舊型
今天拿去店面換,店內沒有舊款的
查了一下發現也調不到這款了
於是店員就跟我解釋一堆按照消基會的規定是不能退錢
叫我換個耳機什麼的.....
我當場傻眼因為apple店的東西都馬貴的要死
我一直問說不能當特例嗎 讓我退一次
但是店員非常硬,就是不願意退貨 而且很裡直氣壯的解釋實體店面網路不同
(我完全沒有提到七天退換這種錯誤常識...被直接當奧客很不爽)
想請問這種情形就是自認倒楣嗎?
我只是要一條可以用的連接線啊!
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Tags:
退貨
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