戴爾標錯價 協商又觸礁 - 消費者保護
By Dorothy
at 2009-07-02T09:47
at 2009-07-02T09:47
Table of Contents
看到Hell可以無恥成這樣 出包還想大賺一筆
完全不把消費者害消保會當一回事 每天一拖再拖
我剛剛一氣之下寄信給總統信箱陳情了 希望會有更高層的部會來關切此事
寫信給總統的網址:
http://www.president.gov.tw/php-bin/oopmail/mailform/mailform.php4
我寫的信件內容:
國際大廠戴爾(Dell)電腦公司於上月(6/26)晚間進行網站全館大特價
事隔一日已多人下訂後卻翻臉不認帳 早已匯款民眾求助無門
拖延至今日(7/2)已逾1星期 戴爾公司仍無人回應
據消保官統計受影響人數約為4萬多人 這麼多人的權益必須要由公權力來保障
消保會也已在6/30做出決議 希望戴爾公司能以第一台照價出貨的方式解決
但無奈戴爾公司完全無視消保會的決議 仍繼續採取拖延的態度處理
我國政府機關每年向戴爾公司採購金額龐大 戴爾公司卻以臺灣市場無足輕重而漠不關心
希望政府能在這件事上更有作為 給予消保官更多公權力上的協助
保護4萬多消費者的權益 感謝
※ 引述《tt2 (批踢二代宅)》之銘言:
: 原文:
: http://tw.nextmedia.com/applenews/article/art_id/31754088/IssueID/20090702
: 戴爾標錯價 協商又觸礁
: 2009年07月02日蘋果日報
: 【楊芷茜╱台北報導】戴爾公司上月二十五日發生官方網站錯標多款液晶螢幕的烏龍,事
: 隔六天,戴爾昨與消保會協商依舊未提出合理解決方案,消基會痛批戴爾沒誠意,今會把
: 存證信函表放在網站上供民眾下載,集結消費者力量要求戴爾回應。消保會表示,戴爾認
: 為損失金額太高,無法接受消保會提出的「消費者定單第一台以錯標價格出售」條件。
: 民眾痛批態度傲慢
: 戴爾官網上周四晚上將多款液晶螢幕價格錯標為降價七千元,標錯價近九小時湧入四萬多
: 筆定單、訂購約十五萬台液晶螢幕。
: 消保會表示,昨建議戴爾「每一消費者定單第一台應按錯標價格出售,第二台以後按公司
: 更正後『線上折後價』方式,提供階梯式折扣。」但戴爾認為損失過大,無法同意第一台
: 產品以錯標價出售,但願擬定階梯式折扣,折扣幅度僅約七至八折,雙方協調約一個半小
: 時仍無共識。
: 消保會組長吳政學說:「戴爾誠意不足,已要求不要再拖。」戴爾總經理廖仁祥昨未回應
: 。消保會轉述,戴爾在會中指國外總公司對於台灣在錯標期間瘋狂下標情形難以接受。
: 消基會董事游開雄痛批:「扯台灣瘋狂下單根本是模糊焦點。」今將在網站(
: www.consumers.org.tw)提供存證信函表供民眾下載。民眾高小姐說:「戴爾態度傲慢。
: 」林先生說:「太扯了、一個禮拜還提不出解決方案。」
: 消保會訴求與戴爾回應
: 【消保會訴求】
: ◎定單第一台應按錯標價格出售
: ◎第二台後則按戴爾更正後的「線上折後價」,依訂購數量提出合理的階梯式折扣
: 【戴爾回應】
: ◎因損失金額太大,定單第一台無法以錯標價格出售
: ◎階梯式折扣約在7至8折間,會盡快擬定方案,公布時間未定
: ※資料來源:消保會、戴爾公司
--
完全不把消費者害消保會當一回事 每天一拖再拖
我剛剛一氣之下寄信給總統信箱陳情了 希望會有更高層的部會來關切此事
寫信給總統的網址:
http://www.president.gov.tw/php-bin/oopmail/mailform/mailform.php4
我寫的信件內容:
國際大廠戴爾(Dell)電腦公司於上月(6/26)晚間進行網站全館大特價
事隔一日已多人下訂後卻翻臉不認帳 早已匯款民眾求助無門
拖延至今日(7/2)已逾1星期 戴爾公司仍無人回應
據消保官統計受影響人數約為4萬多人 這麼多人的權益必須要由公權力來保障
消保會也已在6/30做出決議 希望戴爾公司能以第一台照價出貨的方式解決
但無奈戴爾公司完全無視消保會的決議 仍繼續採取拖延的態度處理
我國政府機關每年向戴爾公司採購金額龐大 戴爾公司卻以臺灣市場無足輕重而漠不關心
希望政府能在這件事上更有作為 給予消保官更多公權力上的協助
保護4萬多消費者的權益 感謝
※ 引述《tt2 (批踢二代宅)》之銘言:
: 原文:
: http://tw.nextmedia.com/applenews/article/art_id/31754088/IssueID/20090702
: 戴爾標錯價 協商又觸礁
: 2009年07月02日蘋果日報
: 【楊芷茜╱台北報導】戴爾公司上月二十五日發生官方網站錯標多款液晶螢幕的烏龍,事
: 隔六天,戴爾昨與消保會協商依舊未提出合理解決方案,消基會痛批戴爾沒誠意,今會把
: 存證信函表放在網站上供民眾下載,集結消費者力量要求戴爾回應。消保會表示,戴爾認
: 為損失金額太高,無法接受消保會提出的「消費者定單第一台以錯標價格出售」條件。
: 民眾痛批態度傲慢
: 戴爾官網上周四晚上將多款液晶螢幕價格錯標為降價七千元,標錯價近九小時湧入四萬多
: 筆定單、訂購約十五萬台液晶螢幕。
: 消保會表示,昨建議戴爾「每一消費者定單第一台應按錯標價格出售,第二台以後按公司
: 更正後『線上折後價』方式,提供階梯式折扣。」但戴爾認為損失過大,無法同意第一台
: 產品以錯標價出售,但願擬定階梯式折扣,折扣幅度僅約七至八折,雙方協調約一個半小
: 時仍無共識。
: 消保會組長吳政學說:「戴爾誠意不足,已要求不要再拖。」戴爾總經理廖仁祥昨未回應
: 。消保會轉述,戴爾在會中指國外總公司對於台灣在錯標期間瘋狂下標情形難以接受。
: 消基會董事游開雄痛批:「扯台灣瘋狂下單根本是模糊焦點。」今將在網站(
: www.consumers.org.tw)提供存證信函表供民眾下載。民眾高小姐說:「戴爾態度傲慢。
: 」林先生說:「太扯了、一個禮拜還提不出解決方案。」
: 消保會訴求與戴爾回應
: 【消保會訴求】
: ◎定單第一台應按錯標價格出售
: ◎第二台後則按戴爾更正後的「線上折後價」,依訂購數量提出合理的階梯式折扣
: 【戴爾回應】
: ◎因損失金額太大,定單第一台無法以錯標價格出售
: ◎階梯式折扣約在7至8折間,會盡快擬定方案,公布時間未定
: ※資料來源:消保會、戴爾公司
--
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消費者保護
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