客人買psp遊戲片要求退貨 - 退貨
By Irma
at 2011-01-03T16:39
at 2011-01-03T16:39
Table of Contents
近日有位小姐在我們櫃上買psp的遊戲片，隔幾個小時打電話來說不能執行，
說要更新，所以不能玩要退貨，我們門市人員清楚的告訴她，只要執行更新
就可以玩了，而且遊戲片未損壞不能退，她堅持她不願意更新，要求退貨，
我們經過總公司的報備並由總公司的人員與她說明無法退貨的原因，她就直
去告消保官，以將她個人資料外流﹝給總公司﹞與質疑她使用盜版等原因使
她受到污辱為由，現在收到新北市政府的函，要求我們15日內處理完善，我
們該怎麼辦呢？，消費者保護是要保護改機嗎？不懂其意義。請問版友如何
反制比較好呢？
--
說要更新，所以不能玩要退貨，我們門市人員清楚的告訴她，只要執行更新
就可以玩了，而且遊戲片未損壞不能退，她堅持她不願意更新，要求退貨，
我們經過總公司的報備並由總公司的人員與她說明無法退貨的原因，她就直
去告消保官，以將她個人資料外流﹝給總公司﹞與質疑她使用盜版等原因使
她受到污辱為由，現在收到新北市政府的函，要求我們15日內處理完善，我
們該怎麼辦呢？，消費者保護是要保護改機嗎？不懂其意義。請問版友如何
反制比較好呢？
--
Tags:
退貨
All Comments
By Anthony
at 2011-01-05T00:15
at 2011-01-05T00:15
By Emily
at 2011-01-08T11:34
at 2011-01-08T11:34
By Skylar Davis
at 2011-01-11T16:33
at 2011-01-11T16:33
By Belly
at 2011-01-13T10:14
at 2011-01-13T10:14
By Irma
at 2011-01-14T18:10
at 2011-01-14T18:10
By Eden
at 2011-01-15T19:18
at 2011-01-15T19:18
By Linda
at 2011-01-18T17:23
at 2011-01-18T17:23
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at 2011-01-18T18:37
at 2011-01-18T18:37
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at 2011-01-21T20:02
at 2011-01-21T20:02
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at 2011-01-25T06:47
at 2011-01-25T06:47
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at 2011-01-29T12:23
at 2011-01-29T12:23
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at 2011-01-31T03:11
at 2011-01-31T03:11
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at 2011-02-03T09:21
at 2011-02-03T09:21
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at 2011-02-05T16:47
at 2011-02-05T16:47
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at 2011-02-10T10:44
at 2011-02-10T10:44
By Steve
at 2011-02-11T05:03
at 2011-02-11T05:03
By Selena
at 2011-02-13T08:01
at 2011-02-13T08:01
By Tristan Cohan
at 2011-02-16T08:21
at 2011-02-16T08:21
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at 2011-02-18T16:58
at 2011-02-18T16:58
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at 2011-02-21T22:27
at 2011-02-21T22:27
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