好好講不行嗎？ - 顧客行為
By Cara
at 2012-01-22T14:53
at 2012-01-22T14:53
Table of Contents
昨天去麥當勞，一個客人點餐拖拖拉拉，
一下想這個、一下加那個，店員還是好聲好氣的。
後來客人點了一杯大杯可樂，店員說：要用紙袋裝嗎？
客人：廢話，要啊？不然我怎麼拿？
有人比較環保，有人拿了直接喝，不是人人都會要紙袋的吧？
幹嘛講得店員好像白癡一樣，而且人家也只能忍著，不能說什麼。
還有去便利商店也常聽到，客人買微波食品，店員：要微波嗎？
客人：廢話，不然冰的我怎麼吃？
有些人就不要微波，想等一下吃，回到家、回到公司自己微波啊。
到底兇什麼啦？
每次聽到都替店員感到好不滿。
--
一下想這個、一下加那個，店員還是好聲好氣的。
後來客人點了一杯大杯可樂，店員說：要用紙袋裝嗎？
客人：廢話，要啊？不然我怎麼拿？
有人比較環保，有人拿了直接喝，不是人人都會要紙袋的吧？
幹嘛講得店員好像白癡一樣，而且人家也只能忍著，不能說什麼。
還有去便利商店也常聽到，客人買微波食品，店員：要微波嗎？
客人：廢話，不然冰的我怎麼吃？
有些人就不要微波，想等一下吃，回到家、回到公司自己微波啊。
到底兇什麼啦？
每次聽到都替店員感到好不滿。
--
Tags:
顧客行為
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