遇到要求退貨的買家怎麼辦? - 退貨
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By Candice
at 2011-03-29T23:59
at 2011-03-29T23:59
Table of Contents
如題
我在拍賣上賣了一個二手電器
結果買家下標之後 就來跟我面交付款
前一天我還花了一個小時好好包裝
買家買回去後 打電話跟我說他覺得不好用 要求退貨
問題是商品功能上都完全正常 只是他用不習慣
他說功能跟他想像的有落差 問題是我已經把所有的功能都寫在拍賣頁上了
我本來不是很想給他退 他就說不要讓大家難堪之類的話
然後他還說本來就可以退了阿 他說他才買了一兩天
我後來還是給他退了 只是想問一下這樣的狀況到底要怎樣處理
不然大家都這樣退怎麼賣東西?
以前也賣了好幾樣東西 從來沒遇到過這種狀況...
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我在拍賣上賣了一個二手電器
結果買家下標之後 就來跟我面交付款
前一天我還花了一個小時好好包裝
買家買回去後 打電話跟我說他覺得不好用 要求退貨
問題是商品功能上都完全正常 只是他用不習慣
他說功能跟他想像的有落差 問題是我已經把所有的功能都寫在拍賣頁上了
我本來不是很想給他退 他就說不要讓大家難堪之類的話
然後他還說本來就可以退了阿 他說他才買了一兩天
我後來還是給他退了 只是想問一下這樣的狀況到底要怎樣處理
不然大家都這樣退怎麼賣東西?
以前也賣了好幾樣東西 從來沒遇到過這種狀況...
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Tags:
退貨
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at 2011-04-01T09:23
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