遇到壞評價 - 網賣
By Adele
at 2009-06-27T15:11
at 2009-06-27T15:11
Table of Contents
事情是這樣的~
我在網路上賣床架(全新品)
買家在2009-04-29下標購買
到了現在2009-06-27(就昨天)
在評價上反應說
"我買了床架,一個人住時沒發現床架的問題,後來我男朋友來,發現在愛愛時床架很吵,
我打電話問怎麼處理很吵的問題,
他們回答是"個人使用的問題",然後掛電話,
叫我不要再打來鬧,態度極差,我自認沒有使用不當,
產品這麼差,有問題也不處理,只能自認倒楣,希望大家不要受騙上當"
------------------我 是 分 隔 線-------------------------------------------------------
想請問大家遇到要怎麼處理~
因為我覺得我回答"個人 使用問題"沒有錯~
重點是他買了兩個月了!
現在才在反應.我們覺得很沒有說服力
而且 此款的床架,別的買家也有買,到現在是這位第一個說有問題的!
因為 沒有人知道他們如何使用床架的!
且 寫信給奇摩,也沒有用~
因為他們都只會回官方說法!
請問要怎麼解決?
哭笑不得的賣家
--
Tags:
網賣
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at 2009-06-29T10:42
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