這真是我這輩子做過最爽的事 - 顧客行為
By Tristan Cohan
at 2009-12-29T21:07
at 2009-12-29T21:07
Table of Contents
我在99現炒店做會計,偶爾會下去跟客人social。
昨天來了一群"公務員"的客人,酒喝一喝之後,就叫我下去敬他們幾杯,
OK呀,剛好手邊沒工作,就下去喝。
一開始倒了一點點的高粱給我,其中一位客人說,我只要喝完手上那杯,
他願意連喝兩杯啤酒,嗯...OK呀!反正高粱只有一點點,這樣我也沒有吃虧。
喝完之後,又倒了比原本大概又多了一倍的高粱給我,
另一位客人說,叫我喝完手上那杯,他也喝兩杯啤酒,
我說不行,因為這杯比第一杯多了一倍,這樣對前面的客人不公平,
所以那個客人至少要喝四杯啤酒,我才願意乾杯。
結果那個客人竟然說他要給我一百元小費,叫我把手上那杯喝完!
我跟他說
我給你一百塊,你給我喝完四杯啤酒!!
老娘才不在乎那點小錢,我就是要看你喝,給我喝!!
那個客人旁邊的同事都快笑翻了!一直笑他被回嗆了吼~~
不要以為拿點小錢就可以抹滅我們的自尊,服務業也是有自尊的!!!
--
No man deserves your tears,
and the very one who dose, will not make you cry.
http://www.wretch.cc/blog/windwfsm
--
Tags:
顧客行為
All Comments
By Edwina
at 2009-12-31T16:16
at 2009-12-31T16:16
By John
at 2010-01-01T19:23
at 2010-01-01T19:23
By Isabella
at 2010-01-04T06:21
at 2010-01-04T06:21
By Leila
at 2010-01-09T03:27
at 2010-01-09T03:27
By Franklin
at 2010-01-09T18:40
at 2010-01-09T18:40
By Quintina
at 2010-01-13T11:03
at 2010-01-13T11:03
By Jessica
at 2010-01-16T16:36
at 2010-01-16T16:36
By Barb Cronin
at 2010-01-19T01:23
at 2010-01-19T01:23
By Wallis
at 2010-01-19T15:15
at 2010-01-19T15:15
By Kumar
at 2010-01-24T03:49
at 2010-01-24T03:49
By Candice
at 2010-01-28T08:37
at 2010-01-28T08:37
By David
at 2010-01-31T09:33
at 2010-01-31T09:33
By Franklin
at 2010-02-04T06:47
at 2010-02-04T06:47
By Frederic
at 2010-02-08T09:31
at 2010-02-08T09:31
Related Posts
傳真也要錢??
By Lily
at 2009-12-29T13:04
at 2009-12-29T13:04
客人IC卡一定要補給對方?
By Rachel
at 2009-12-29T12:27
at 2009-12-29T12:27
客人要就一定要給?
By Jacky
at 2009-12-28T23:09
at 2009-12-28T23:09
防盜門響時該如何處理?
By Kumar
at 2009-12-28T15:38
at 2009-12-28T15:38
防盜門響時該如何處理?
By Zanna
at 2009-12-27T13:46
at 2009-12-27T13:46