賣家超取出貨後,買家想取消訂單 - 網賣
By Lauren
at 2018-07-16T09:34
at 2018-07-16T09:34
Table of Contents
在蝦皮交易也很多次了,
現在的客人真的很難應付,寄太慢不行,寄太快還要擔心被取消訂單
這客人(澳客)昨天早上近11點接到訂單,想說再外面無法即時回去包裝
,有聊聊先告知待包裝完成即可寄出,
昨晚回家後立馬開始包裝,大約晚上20:00買家傳訊說「何時可以收到貨」,於是原本想說明早再寄出,
看到這訊息馬上去「萊爾富」寄件,沒想到寄回來後買家竟然傳一句「不好意思,朋友剛好有個類似的要給我,能否取消訂貨呢?」
當下還滿傻眼的,
-----------------(以下為抱怨)
拜託你是不會先確定好再下標嗎?
都已經半天以上了a,要就當下取消訂單,不然也問完朋友完再下標不會嗎?
,重點是商品是玻璃製品,你知道包裝要花比較多時間呢?
還先問我何時可以收到貨,為什麼不早點說不買呢?浪費我時間ooxx,
買東西是兒戲,取消很好玩呢.
---------------- (抱歉抱怨完)
---------<問題來了>
雖然我知道可以讓買家不取貨退回
但就這樣讓他退回好像人太好了,
目前與買家溝通,不曉得太家會怎麼做
我東西再外流浪,東西壞了怎麼辦呢?
各位優秀的賣家會如何處理呢? 謝謝大家。
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