蝦皮退貨疑似遭買家掉包!? - 網賣
By Barb Cronin
at 2017-04-25T00:42
at 2017-04-25T00:42
Table of Contents
如題,昨天收到蝦皮的全家退貨通知,今晚去拿,
要拿的時候發現不對勁,我寄的時候是用大紙盒,
拿貨的時候卻是小小的便利破壞袋,當下就跟店員說等等我查一下,
經確認退貨編號是正確的沒錯,本來想跟店員說我明天跟蝦皮客服確認後再來拿,
結果他說他已經刷了,請我一定要拿回去!
而買家那邊蝦皮系統今天跳出該買家已被停權,電話打過去已暫停使用!
目前能做的事:
1.已跟全家確認錄影檔會留存15天(我寄的時間是12天前)
2.已跟派出所那邊確認必要時可協助我向全家調錄影檔
3.早上9點再跟蝦皮客服確認後續?
請問有賣家有遇過類似的案例嗎?
這應該是店員?或是店到店物流? 搞的鬼吧?
已修改標題
原:蝦皮退貨疑似遭買家掉包!?
改:蝦皮超商逾期未取被退貨之商品疑似遭買家掉包!?
--
要拿的時候發現不對勁,我寄的時候是用大紙盒,
拿貨的時候卻是小小的便利破壞袋,當下就跟店員說等等我查一下,
經確認退貨編號是正確的沒錯,本來想跟店員說我明天跟蝦皮客服確認後再來拿,
結果他說他已經刷了,請我一定要拿回去!
而買家那邊蝦皮系統今天跳出該買家已被停權,電話打過去已暫停使用!
目前能做的事:
1.已跟全家確認錄影檔會留存15天(我寄的時間是12天前)
2.已跟派出所那邊確認必要時可協助我向全家調錄影檔
3.早上9點再跟蝦皮客服確認後續?
請問有賣家有遇過類似的案例嗎?
這應該是店員?或是店到店物流? 搞的鬼吧?
已修改標題
原:蝦皮退貨疑似遭買家掉包!?
改:蝦皮超商逾期未取被退貨之商品疑似遭買家掉包!?
--
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