蝦皮取消訂單(買家未付款) - 網賣
By Dorothy
at 2017-03-30T11:59
at 2017-03-30T11:59
Table of Contents
這禮拜有一筆新訂單,
買家下標後「選擇使用銀行轉帳付款」
然後7-11取貨,
等到了昨天最後付款期限都沒有收到帳款,
下標後隔天就有通知(提醒)買家付款,都沒有回應。
商品也都包好準備出貨。
等等等…傻傻的等錢轉來。
今天已看到訂單被蝦皮取消,
因為該買家是剛加入蝦皮,第一次就買我的商品,
雖然遇到新手難免怕怕的,
但購買後不付款還真是第一次遇到。
只是取消後我再看買家帳號也沒有顯示ex:「買家有下標未付款的記錄」
至少可以避免下一個賣家受害。
我現皆段只有先檢舉該使用者(大家都這樣處理嗎?還是有其他方式呢?)
寫給客服-->下標後未如期付款,提供訂單編號,告知此帳號有亂下標的行徑。
如果沒有處理可以提供買家帳號嗎?謝謝大家。
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