爸媽的教養從孩子身上一清二楚 - 顧客行為
By Mary
at 2011-08-27T01:19
at 2011-08-27T01:19
Table of Contents
我個人在專櫃賣鞋子,從小孩到大人款式都有,
有些孩子驕縱到不行,好聲好氣說不可以哦!
卻變本加厲,而父母只會在旁邊說『不可以哦!』
然後繼續血拼不顧孩子瘋狂追逐東西亂拿亂丟,
有些孩子會直接拿鞋子給我,意識著要我幫他穿,
有次遇到一個國中大的孩子他自己很主動拿鞋起來穿,
我卻被他媽媽大罵一頓還客訴,
『妳賣鞋居然不幫人穿鞋是怎樣?什麼濫服務?』
我一值跟她說對不起不好意思,
她還是繼續咄咄逼人,拜託!
我家鞋款是599起跳,妳以為是在買名牌麻?
童鞋299還問我可不可以殺價去零頭!
這是百貨公司又不是菜市場,難道買鞋還要送妳蔥?
罵完我對他兒子又好聲好氣的說『你喜歡哪雙就買』
兒子滿是不耐煩的很大聲兇媽媽『都跟妳說這雙了,妳是聽不懂喔?』
當下我對這位媽媽只有感到『同情』兩個字!
--
有些孩子驕縱到不行,好聲好氣說不可以哦!
卻變本加厲,而父母只會在旁邊說『不可以哦!』
然後繼續血拼不顧孩子瘋狂追逐東西亂拿亂丟,
有些孩子會直接拿鞋子給我,意識著要我幫他穿,
有次遇到一個國中大的孩子他自己很主動拿鞋起來穿,
我卻被他媽媽大罵一頓還客訴,
『妳賣鞋居然不幫人穿鞋是怎樣?什麼濫服務?』
我一值跟她說對不起不好意思,
她還是繼續咄咄逼人,拜託!
我家鞋款是599起跳,妳以為是在買名牌麻?
童鞋299還問我可不可以殺價去零頭!
這是百貨公司又不是菜市場,難道買鞋還要送妳蔥?
罵完我對他兒子又好聲好氣的說『你喜歡哪雙就買』
兒子滿是不耐煩的很大聲兇媽媽『都跟妳說這雙了,妳是聽不懂喔?』
當下我對這位媽媽只有感到『同情』兩個字!
--
Tags:
顧客行為
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