澳客回頭講找錯錢 - 顧客行為
By Linda
at 2007-12-02T13:42
at 2007-12-02T13:42
Table of Contents
我想很多櫃台的工作人員都會遇到澳客回來和你說剛少找錢
我要來討差額之類的
一般交易習慣,店員找你的錢應該是當面點清才對,自已沒看清楚
怪誰,有的澳客回來要錢的口氣很差,換作是我通常遇到這種澳客
都直接回絕,因為他這種行為根本是增加店員的負擔.(例如調攝影
機或什麼的)
現在很多顧客根本沒有基本修養,自以為花錢是大爺
--
Tags:
顧客行為
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