我又不是104查號台... - 顧客行為
By Madame
at 2009-02-16T02:44
at 2009-02-16T02:44
Table of Contents
最近接到很多莫名的電話....
一接通就開始詢問讓人傻眼的問題...
我在百貨公司工作....
<一>
我:喂～XXXX（店名稱）你好!
客人:喂～你可以告訴我Y3的電話嗎？
我:蛤～？Y3........
客人:對阿！！Y3!!
我:......我這裡是XXXX（店名稱）耶...
客人:所以呢？
我:那可以請你打去服務台問嗎？
客人:喔...電話幾號？
以上....留下傻眼的我...和機械式回答的聲音.......
<二>
我:喂～XXXX（店名）你好～
客人:恩....可以幫我轉接到vivienne westwood嗎？
我:蛤～？我...我這裡是XXXX...我們沒有轉接的服務...
客人:蛤...真的不行嗎？？？
我:你要不要請服務台幫你轉....
客人:喔...好麻煩喔....
蛤！？麻煩！？到底是你麻煩？還是我麻煩阿？？
我又不是查號台...
我也不是服務台阿....
昏倒耶~
--
Tags:
顧客行為
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