[情報] [問題] COSTCO電視壞掉 - costco
By Candice
at 2018-03-04T18:22
at 2018-03-04T18:22
Table of Contents
賣場名稱：COSTCO
賣場分店：高雄大順店
商品名稱 : 飛利浦電視
問題描述：
這台電視上去年七月底買的，在今年二月底看到一半啪一聲螢幕就消失
打去csotco後說電視有90天退換貨機制，沒辦法退貨，只能幫忙送修，但還是建議我們自行叫修，我們也覺得自己叫比較方便，電視不用送來送去
過幾天飛利浦維修人員(應該是外包維修)來檢查，說是機板壞掉，但是機板經查詢後說台灣沒貨，要從國外調貨，但就是這個but！！,要多久沒辦法保證…
現在等週一維修人員告知需要時間，但這種國外零件一久可能都要兩三個月或更久…
如果真的是這樣，我有辦法跟Costco客訴要求換新品嗎？？一台電視看半年就要維修也是只有幹而已…
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Tags:
costco
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