急!淘寶已繳費並取貨,但對方無法收款 - 網店
By Genevieve
at 2019-09-21T09:29
at 2019-09-21T09:29
Table of Contents
事情是這樣的....(已解決)
我在八月底向淘寶賣家(浙江)購買一件商品,
我選擇付款的方式是「超商代碼繳費」,
我一定是先到超商繳錢,淘寶才可能發貨....
到九月初我就收到貨了,商品品質比我想像地還好,這次交易真完美?
之後,淘寶該商品有一個選項「確認收貨」,就是確認買家有沒有收到東西......
我點進去,需要支付秘碼,然後系統叫我:請把支付寶內的錢轉給賣家,才能確認收貨...
等等?我在商品還沒發貨之前,已經先在超商繳費了啊?我繳完商品加海外運費的錢,東西
才會到台灣啊?
為什麼系統要我再付一次錢?
後來我在網路上查到不清楚的問答,大概提到說這是系統錯誤...
我只要放著不管,等確認收貨期限(10幾天吧)到了之後,系統會自動判定我這個買家以及收
到,(聽起來匪夷所思)
雖然我付錢,已經收到東西,到現在用了2週了,過了10幾天了...
我再和賣家聯絡,詢問她收到貨款沒有?
她說:沒有,要等我確認收貨,她才能收到錢...
我對賣家很不好意思,她等兩週沒收到貨款了....
系統(淘寶網站上)也一直叫我確認收貨,必須要我「確認收貨」並在支付寶上撥款給對方,
對方(賣家)才會收到錢.
- -
理解
原來是購物平台自己的問題
感謝版友的解答
20天自動收貨期很久
可能還要等上一週
第一次遇到這種狀況
難免會擔心
--
我在八月底向淘寶賣家(浙江)購買一件商品,
我選擇付款的方式是「超商代碼繳費」,
我一定是先到超商繳錢,淘寶才可能發貨....
到九月初我就收到貨了,商品品質比我想像地還好,這次交易真完美?
之後,淘寶該商品有一個選項「確認收貨」,就是確認買家有沒有收到東西......
我點進去,需要支付秘碼,然後系統叫我:請把支付寶內的錢轉給賣家,才能確認收貨...
等等?我在商品還沒發貨之前,已經先在超商繳費了啊?我繳完商品加海外運費的錢,東西
才會到台灣啊?
為什麼系統要我再付一次錢?
後來我在網路上查到不清楚的問答,大概提到說這是系統錯誤...
我只要放著不管,等確認收貨期限(10幾天吧)到了之後,系統會自動判定我這個買家以及收
到,(聽起來匪夷所思)
雖然我付錢,已經收到東西,到現在用了2週了,過了10幾天了...
我再和賣家聯絡,詢問她收到貨款沒有?
她說:沒有,要等我確認收貨,她才能收到錢...
我對賣家很不好意思,她等兩週沒收到貨款了....
系統(淘寶網站上)也一直叫我確認收貨,必須要我「確認收貨」並在支付寶上撥款給對方,
對方(賣家)才會收到錢.
- -
理解
原來是購物平台自己的問題
感謝版友的解答
20天自動收貨期很久
可能還要等上一週
第一次遇到這種狀況
難免會擔心
--
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