康是美折扣方式 - 消費者保護
By Eartha
at 2014-01-23T03:17
at 2014-01-23T03:17
Table of Contents
大家好,我1/20至康是美買潔美淨的高效精華霜和潔膚露,價錢分別是〝特價〞517&335元,離開時我順便帶了DM回家,回家後翻了一下,發現在48頁左下角有潔美淨兩件79折的優惠,圖片下方有標明三項產品的建議售價,我當下就直接拿DM去我家附近另一家康是美詢問店員,為何發票上沒有79折的折扣,店員翻了下DM也覺得奇怪,和另一位同事討論之後就說不然就直接算我特價後再79折的價格,我說你們可以直接算這價格給我對吧?那我就拿回去原購買店跟他們說囉!店員說好,並且還好心詢問是否要幫我先打給另一家,我想說隔天再去就拒絕了。
隔天(1/21)我去原購買店提出這樣的疑慮時,他們卻說如果要以兩件79折去算,就要用原價去算,我問為什麽,她回答說DM上面就寫原價,我說那你們店內特價就不算數了嗎?她就一直重複說若要兩件79折就要用原價算,隔天我打客服詢問她們也是給我一樣的答案,後來我找了版上的文章,似乎不是第一件這樣的例子,我有打1950詢問,他們是說我還有疑慮就線上申訴吧!
請問有人遇過類似的問題嗎?謝謝!
--
Sent from my Android
--
隔天(1/21)我去原購買店提出這樣的疑慮時,他們卻說如果要以兩件79折去算,就要用原價去算,我問為什麽,她回答說DM上面就寫原價,我說那你們店內特價就不算數了嗎?她就一直重複說若要兩件79折就要用原價算,隔天我打客服詢問她們也是給我一樣的答案,後來我找了版上的文章,似乎不是第一件這樣的例子,我有打1950詢問,他們是說我還有疑慮就線上申訴吧!
請問有人遇過類似的問題嗎?謝謝!
--
Sent from my Android
--
Tags:
消費者保護
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at 2014-01-24T23:12
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