如何投訴全家便利商店 - 消費者保護
By Emily
at 2016-08-16T22:58
at 2016-08-16T22:58
Table of Contents
我怎麼找不到全家投訴的電話
看板上之前全家的線上客訴已經找不到網頁
上週四寄包裹去香港給重要貼顧客
已經寄很多次
有說明4-5天到達
第五天顧客跟我說還沒收到
他很怕時間內收不到，我也不想影響我的商譽
因此打電話去順豐
順豐說根本沒收到我的包裹
但是我找不到全家的電話可以問
所以順豐很好心的幫我詢問
結果
東西還在台灣。。。。。
還在那個門市
但是我到全家網站查詢顯示已經送出了啊！
於是順豐說會派人去全家拿貨
他說不是每天都會去取貨，
每個星期一三五才會去收，
但是已經過五天了啊！
又過了兩天，
又是順豐打給我
說商品已經到他們倉庫
請問這中間全家去哪了
全家客訴專線是幾號
還是跟順豐配合就都沒有他們的事情了嗎？
有人知道可以告訴我嗎
謝謝
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Sent from JPTT on my Samsung SM-N910U.
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Tags:
消費者保護
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