好傷心的二手品買賣糾紛 - 網賣
By Carol
at 2012-02-22T21:20
at 2012-02-22T21:20
Table of Contents
前幾天賣了一雙靴子,頁面上已經說明是有穿過一次的
但真的超新~~ 只是因為真的不適合自己
買家跟我殺運費後我就賣了,以半價不到的價(原價近兩千 我只賣幾百塊 )
因為留著我也用不到,想說好心賣給需要的人,
寄出前我也仔細檢查,還擦拭鞋面和鞋底,家人也都知道我只穿一次
還一直勸我不要賣
沒想到買家收到後,說有瑕疵要退貨,並傳照片給我看,
照片是靴子的局部近照,並沒有拍整體。
但靴子這種東西 有穿過一定會有摺痕 或是些許痕跡刮痕等
但他卻說感覺穿了幾次它會脫皮,以沒發生的事來要求退貨
我說寄出前我檢查過沒任何瑕疵,可能是我沒包裝好,那我願意賠償退他兩百塊,
也迅速的退了,但後來他留言說他不接受。甚至給了我大負評,
還說寄信去消保官投訴了 說我不肯退的話就要走法律途徑
原本我的態度一直很堅持,畢竟二手品認定很主觀,也想回他一個大負評
但後來覺得,我這幾天晚上都被搞得無法做事,心情也很不好
讓我覺得就算了,於是就當作靴子送她好了 當作做善事,
明天去退他錢,我也不想再收回寄出前很新 後來卻變成"有瑕疵"的鞋
畢竟放在家裡我也賣不掉 這樣很占空間
我一直相信不是買家故意破壞,才願意賠償他,沒想到買家始終不相信我,
不相信商品寄出前真的是沒問題
唉 我現在只需要大家的拍拍.... 然後祝我心情趕快變好
我真的不是壞賣家 誰能相信我...
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