在餐廳消費的問題 - 消費者保護
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By Mary
at 2014-11-02T10:24
at 2014-11-02T10:24
Table of Contents
某天我在台北車站二樓餐廳隔壁的某家知名下午茶餐廳用餐~
當天我們點了一個義大利麵和青醬培根熱三明治等餐點,
三明治送上來的內容物與餐點照片不符,詢問服務人員後,
表示薯條的部分是秤重的。經溝通後他表示會跟公司反映更換照片!
問題一:請問餐飲的照片跟食品不一樣,消費者可以主張甚麼權益?
問題二:當天用完餐之後?我急性腹瀉兩次,跟該餐廳客服反映多次!
對方也都只是很制式的回應說我們會改進,但我進一步詢問你們要如何改進?
也就遲遲等不到下文!!!
PS:那天是我幫我老婆慶生....結果卻換來相當不愉快的用餐經驗......
希望各位大大提供改進建議,萬分感謝。
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Tags:
消費者保護
All Comments
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By Anonymous
at 2014-11-05T20:09
at 2014-11-05T20:09
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By Kristin
at 2014-11-07T03:56
at 2014-11-07T03:56
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By Necoo
at 2014-11-10T15:48
at 2014-11-10T15:48
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By George
at 2014-11-14T14:31
at 2014-11-14T14:31
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By Cara
at 2014-11-16T07:59
at 2014-11-16T07:59
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