商店裡拍照 - 奧客
By Rachel
at 2009-11-09T22:57
at 2009-11-09T22:57
Table of Contents
很巧地,在CVS和百貨版幾乎同時有這種抱怨文章
我以自身經驗(超商打工一年半及前藥妝店店經理)現在是純消費者分享
1.幾乎99.9%的人要做過服務業,才很能體會服務與被服務是互相的
極少部份是天生很體貼(一定有人說:我幹麼要替店員著想)
2.奧客都會說:別人也這樣做,為啥我不行(EX.插隊)
不然就是:我不知道有這規定,或者說:你們這標得不明顯
剛好這二位都是抱怨為啥超商/百貨內不能照相
很抱歉,因為這就是規定啊!怕陳設被模仿,怕商標侵權巴拉巴啦的
不是別人都做,你就可以隨心所欲做
因為這樣被糾正,而有客訴的念頭
是不是應該想想自己,有先問過現場人員嗎
我以前以為這是常識,現在來看,應該要改成"知識"
以上一些小小想法,我想知道你們麼看?
--
我以自身經驗(超商打工一年半及前藥妝店店經理)現在是純消費者分享
1.幾乎99.9%的人要做過服務業,才很能體會服務與被服務是互相的
極少部份是天生很體貼(一定有人說:我幹麼要替店員著想)
2.奧客都會說:別人也這樣做,為啥我不行(EX.插隊)
不然就是:我不知道有這規定,或者說:你們這標得不明顯
剛好這二位都是抱怨為啥超商/百貨內不能照相
很抱歉,因為這就是規定啊!怕陳設被模仿,怕商標侵權巴拉巴啦的
不是別人都做,你就可以隨心所欲做
因為這樣被糾正,而有客訴的念頭
是不是應該想想自己,有先問過現場人員嗎
我以前以為這是常識,現在來看,應該要改成"知識"
以上一些小小想法,我想知道你們麼看?
--
Tags:
奧客
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at 2009-11-13T19:14
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