不愉快的面交經驗 - 顧客行為
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By Edward Lewis
at 2009-08-19T01:19
at 2009-08-19T01:19
Table of Contents
對這件事,我是站比較在客觀的立場來說的
如果不論口氣態度的話(這要在現場的人才知道)
對原po所說的
我覺得買家的行為沒那麼誇張啦,還算可以理解的範圍
看到喜歡的東西想買又怕買貴,或實物跟想的不同所以不敢下標,想現場看看再決定
很正常的心態,沒什麼好奇怪,我想原PO也是覺得OK
另找自己信任的人,懂的人一起去幫忙看也很正常(買電腦3c最常看到)
如果今天換成是你買一個你不是很懂的東西,
你會不會想帶懂的朋友去現場幫你看?
如果現場看了朋友對你說不好...之類的,你購買的心會不會動搖?
甚至變得不想買也是有可能對吧?
只要用同理心去想就好了
你覺得不高興的點
1.感覺像被約出去殺價的。
2.他朋友到底是何方神聖,可以一眼就斷定包包的價值?
他本人是沒長眼睛沒自己的主見嗎?
我覺得就這兩點就要說對方....不太厚道
也許從你的角度會覺得不高興,買方龜龜毛毛,浪費你時間
但他今天浪費的也是他的時間,還拖了一個朋友一起去,我相信他應該是有心要買的
俗話說會嫌才是好客人
身為賣家容忍一下買家的挑剔或猶豫心理是應該的(除非行為真的太超過)
就算他最後決定不買也沒什麼大不了的,買賣東西本來就是這麼一回事
自己的東西被嫌奇摩子不爽很正常,但也沒必要那麼生氣啦
賣東西本來就要有被客人嫌的心理準備不是嗎?
※ 引述《Redcat96 (天生哭哭命!!!)》之銘言:
: 雖然朋友幫我PO了hate一起出氣 但是我自己還是越想越不高興
: .....誰知道是一場度爛面交的開始
: 不高興的點:
: 1.感覺像被約出去殺價的。
: 2.他朋友到底是何方神聖,可以一眼就斷定包包的價值?
: 他本人是沒長眼睛沒自己的主見嗎?
: 乾脆以後他網拍也請朋友幫她逛好了,免得又約人出去 才請朋友幫他鑑定。
: 如果他朋友看不上眼或者不是他朋友喜歡的類型,又要被他殺價。
: 真是浪費別人的時間!
: 最後還是和氣的道別,只是已經破壞了我一整天的好心情。
: 當時還有另一個跟我面交韓褲的小姐,她就很阿莎力。
: 算是有彌補一下我那時候被約出去砍價的鳥心情。
: 回家跟朋友說時,朋友說我太笨了,這種人不下標就是沒保障,擺明就是想占便宜。
: 還說他應該陪我去面交的,我太好欺負= =
: 她如果在現場會直接嗆對方。
: 雖然不希望朋友真的這樣做(怕她被告XD)
: 但聽到他這樣幫我講話還是舒緩了我今天不開心的感覺
--
如果不論口氣態度的話(這要在現場的人才知道)
對原po所說的
我覺得買家的行為沒那麼誇張啦,還算可以理解的範圍
看到喜歡的東西想買又怕買貴,或實物跟想的不同所以不敢下標,想現場看看再決定
很正常的心態,沒什麼好奇怪,我想原PO也是覺得OK
另找自己信任的人,懂的人一起去幫忙看也很正常(買電腦3c最常看到)
如果今天換成是你買一個你不是很懂的東西,
你會不會想帶懂的朋友去現場幫你看?
如果現場看了朋友對你說不好...之類的,你購買的心會不會動搖?
甚至變得不想買也是有可能對吧?
只要用同理心去想就好了
你覺得不高興的點
1.感覺像被約出去殺價的。
2.他朋友到底是何方神聖,可以一眼就斷定包包的價值?
他本人是沒長眼睛沒自己的主見嗎?
我覺得就這兩點就要說對方....不太厚道
也許從你的角度會覺得不高興,買方龜龜毛毛,浪費你時間
但他今天浪費的也是他的時間,還拖了一個朋友一起去,我相信他應該是有心要買的
俗話說會嫌才是好客人
身為賣家容忍一下買家的挑剔或猶豫心理是應該的(除非行為真的太超過)
就算他最後決定不買也沒什麼大不了的,買賣東西本來就是這麼一回事
自己的東西被嫌奇摩子不爽很正常,但也沒必要那麼生氣啦
賣東西本來就要有被客人嫌的心理準備不是嗎?
※ 引述《Redcat96 (天生哭哭命!!!)》之銘言:
: 雖然朋友幫我PO了hate一起出氣 但是我自己還是越想越不高興
: .....誰知道是一場度爛面交的開始
: 不高興的點:
: 1.感覺像被約出去殺價的。
: 2.他朋友到底是何方神聖,可以一眼就斷定包包的價值?
: 他本人是沒長眼睛沒自己的主見嗎?
: 乾脆以後他網拍也請朋友幫她逛好了,免得又約人出去 才請朋友幫他鑑定。
: 如果他朋友看不上眼或者不是他朋友喜歡的類型,又要被他殺價。
: 真是浪費別人的時間!
: 最後還是和氣的道別,只是已經破壞了我一整天的好心情。
: 當時還有另一個跟我面交韓褲的小姐,她就很阿莎力。
: 算是有彌補一下我那時候被約出去砍價的鳥心情。
: 回家跟朋友說時,朋友說我太笨了,這種人不下標就是沒保障,擺明就是想占便宜。
: 還說他應該陪我去面交的,我太好欺負= =
: 她如果在現場會直接嗆對方。
: 雖然不希望朋友真的這樣做(怕她被告XD)
: 但聽到他這樣幫我講話還是舒緩了我今天不開心的感覺
--
Tags:
顧客行為
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at 2010-01-03T06:57
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at 2010-01-03T15:06
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at 2010-01-07T15:13
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at 2010-01-09T10:29
at 2010-01-09T10:29
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at 2010-01-11T21:41
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at 2010-01-16T09:32
at 2010-01-16T09:32
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at 2010-01-20T12:29
at 2010-01-20T12:29
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By Liam
at 2010-01-23T01:52
at 2010-01-23T01:52
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By Skylar Davis
at 2010-01-23T15:09
at 2010-01-23T15:09
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By Emily
at 2010-01-27T08:44
at 2010-01-27T08:44
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By Kelly
at 2010-01-29T00:53
at 2010-01-29T00:53
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By Charlie
at 2010-01-29T21:49
at 2010-01-29T21:49
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By Steve
at 2010-02-01T16:59
at 2010-02-01T16:59
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By Donna
at 2010-02-04T23:22
at 2010-02-04T23:22
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By Hedwig
at 2010-02-05T14:38
at 2010-02-05T14:38
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By Quanna
at 2010-02-08T05:06
at 2010-02-08T05:06
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By Valerie
at 2010-02-12T04:08
at 2010-02-12T04:08
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