下次不來了!我該怎麼辦? - 顧客行為
By Daph Bay
at 2009-02-24T14:28
at 2009-02-24T14:28
Table of Contents
在FOOD版看到Vxxxx店的抱怨服務態度的文章
我自己設想如果我遇到這種狀況一定會說
"這規定是老闆規定的耶~對不起我也沒有辦法幫您忙"
可是如果客人放大絕"下次不會來了"
我該怎麼辦勒?
我現在可以想到最好的回答是
"您不願意再來消費我很遺憾"
都把話說死了，也沒有台階讓我給折扣阿
下次不會來了....要怎樣回應阿?
--
喜歡就是感覺的累積 *★*
○●○●○●○●○●○●○●○●
我是小冷胤風可愛的簽名檔
--
我自己設想如果我遇到這種狀況一定會說
"這規定是老闆規定的耶~對不起我也沒有辦法幫您忙"
可是如果客人放大絕"下次不會來了"
我該怎麼辦勒?
我現在可以想到最好的回答是
"您不願意再來消費我很遺憾"
都把話說死了，也沒有台階讓我給折扣阿
下次不會來了....要怎樣回應阿?
--
喜歡就是感覺的累積 *★*
○●○●○●○●○●○●○●○●
我是小冷胤風可愛的簽名檔
--
Tags:
顧客行為
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