上班遇到澳客...真的很衰 - 奧客
By Dorothy
at 2008-09-06T03:44
at 2008-09-06T03:44
Table of Contents
我工作的地方是在電影院,
那天剛好站的單位是在販賣部(就是買爆米花、買電影票、換餐)
剛好一上班的時候,非常非常的忙...櫃檯前面大排長龍
當我忙著幫客人換餐點餐時.
聽到旁邊有一個男的很不耐煩的說:小姐.我要換餐!!
但是因為他站的那個櫃檯是關的...並沒有人在那邊服務...
所以我就跟他說:先生.麻煩過來這邊排隊好嗎!!
我就繼續忙我的...
結果剛好有一名同事走進櫃檯支援
要換餐的那個男的立即把我同事叫住
開始破口大罵說他等了有多久多久...都沒有人替他換餐
我同事跟他解釋說..這個櫃檯沒有開放,所以沒有人在這邊幫他換餐..並不是因為不幫他換
那個男的還是很氣憤..用大聲的說..你們這邊有牌子標示可以點餐換餐
我同事很無奈的跟他說..有標示沒有錯..但只是告知客人這邊可以點餐換餐
但今天這個櫃檯沒有人..旁邊的櫃檯還是有開同樣也可以換餐..
那個男的感覺不知道哪跟筋有問題...大吼...叫你們經理出來!!!!!
然後開始批哩啪拉講一堆廢話...
我當時真的很傻眼耶...
怎麼會碰到這種奧客阿!!!
他以為他是誰????
難道他的眼睛瞎了...沒看到其他客人都乖乖的排隊在換餐..
只有他一個人跑到沒有人服務的櫃檯...
而且也不是沒告知他...一開始我就告訴他請來這邊排隊....
他以為在那邊不排隊就有人要鳥他嗎??
大家都很忙阿!!!!!!!!
他以為只有他一個人是客人...其他客人都不是人就對了...
最衰的還是我那剛走進櫃檯還搞不清楚狀況的同事.....白白被罵了一頓!!!!!
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奧客
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