EBAY Loss Prevention Department 來信通知問題？ - 海外購物

在EBAY上購物，匯款二週多還沒收到物品，

匯款前後幾天與賣家都有溝通，他也說寄出物品（但沒證據）

但今天又收到了一封EBAY寄來的通知，告訴我這個賣家可能有問題，

物品網頁被移除，看他評價也有剛一位給他負評說沒收到物品並開了claim

物品金額不小，所以我立刻也開了索賠，原因選賣家可能詐欺

我的說明附上EBAY來信內容及他的評價也剛有人說未收到，

想請問大家有欲過這樣的案例嗎？

金額是否能成功要的回來，

蠻緊張的.....大約6K左右的東西

或是我還能做什麼處置呢？？？

謝謝各位的幫忙～（︶﹏︶）～


以下為EBAY來信內容：
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Dear 我的帳號 (我的信箱),

We're writing to let you know that the listing for the following item you bid on has been removed:

物品編號 - 物品名稱

We strongly recommend that you do not complete this purchase. Purchases of items listed on eBay but then completed outside of eBay are extremely risky. They are not covered by eBay buyer protection programs and are highly susceptible to fraud.

For more information on offers to buy or sell outside of eBay, please go to:

http://pages.ebay.com/help/policies/rfe-spam-non-ebay-sale.html

***If You Have Already Paid***
If you have already paid for this item but have not received it, you should act quickly to get your money back.

- Contact your bank to stop payment if you paid by check.

- Contact your credit card company if you paid by credit card.

- If you paid by Western Union or MoneyGram, contact the company directly (Western Union 800-325-6000 or MoneyGram 800-926-9400).

- If you paid with PayPal, you may be eligible for up to $2,000 USD coverage at no cost.

1. Log in to your PayPal account.
2. Click the "Resolution Center" tab at the top of the page.
3. Click the "Report a Problem" link.
4. Select "Item Dispute" and click continue. Follow the directions to open a dispute and escalate to a claim.

PayPal claims must be filed within 45 days of the close of the listing. It can take 30 days or more to complete the investigation and resolve the dispute.

Our goal is to keep eBay safe so you can buy confidently. It's rare that something goes wrong with a transaction on eBay. Whenever these events do occur, we try to help as much as possible to resolve the issue.

This is an Automated Response, so please don't reply to this message. If you still have questions, please click the "Contact Us" link at the left of the eBay Help pages.

Thank you for your understanding.

Sincerely,

eBay Trust & Safety

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