關於連鎖速食店吃到蟑螂後續問題... - 消費者保護
By Edith
at 2007-07-09T21:51
at 2007-07-09T21:51
Table of Contents
不好意思,新手不知道如何重覆PO文..所以在PO一篇來請教
關於這件事的後續處理,原本店長說願意賠償20000,但是要求我們將"證物"給他,
可是後來他們的經理就介入了,於是這位店長就告知我,有長官介入那他就不做賠償動作
我也不懂這方面的狀況,結果今天去跟他們長官協商,他們說只願意賠償4000塊...
其實讓我很受傷,因為這件是我昨天噁心了一個晚上,今天肚子不太舒服
(不知道是不是心理作用),想說休息一下還不行明後天再去看醫生,如果我給他4000
讓他吃個蟑螂他願意嗎? (當然這是情緒化的說法)所以我很不認同這樣出爾反爾的賠償!
他們還跟我們說:根據法律哪一條有說只須要賠償食品3倍的價格(法律只保障大集團嗎)
請問大家我能夠把食品拿去哪做化驗呢?因為衛生局的人說不需要拿去做化驗
他們自己去門市檢驗就可以了,而消基會又說要有衛生局的化驗證明?
那這樣互推皮球是怎樣? 難道我真的要給水果日報去執行嗎?
現在已經有點想循這個管道了.. 請大家給我一些意見跟正確的流程好嗎!! 謝謝
--
關於這件事的後續處理,原本店長說願意賠償20000,但是要求我們將"證物"給他,
可是後來他們的經理就介入了,於是這位店長就告知我,有長官介入那他就不做賠償動作
我也不懂這方面的狀況,結果今天去跟他們長官協商,他們說只願意賠償4000塊...
其實讓我很受傷,因為這件是我昨天噁心了一個晚上,今天肚子不太舒服
(不知道是不是心理作用),想說休息一下還不行明後天再去看醫生,如果我給他4000
讓他吃個蟑螂他願意嗎? (當然這是情緒化的說法)所以我很不認同這樣出爾反爾的賠償!
他們還跟我們說:根據法律哪一條有說只須要賠償食品3倍的價格(法律只保障大集團嗎)
請問大家我能夠把食品拿去哪做化驗呢?因為衛生局的人說不需要拿去做化驗
他們自己去門市檢驗就可以了,而消基會又說要有衛生局的化驗證明?
那這樣互推皮球是怎樣? 難道我真的要給水果日報去執行嗎?
現在已經有點想循這個管道了.. 請大家給我一些意見跟正確的流程好嗎!! 謝謝
--
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消費者保護
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