關於服務費的問題 - 顧客行為
By Jake
at 2014-12-03T14:36
at 2014-12-03T14:36
Table of Contents
如題
現在餐飲業收服務費已經是習以為常
但今天遇到這個問題
兩個餐點原價不同，當然服務費也不同(原價459→服務費46，原價559→服務費56)
但兩者所接受的服務係相同的
那為甚麼服務費要收不同呢
今天有下屬提出這個問題，當客人詢問時，有更好的回應方式嗎
既然服務都是相同的為甚麼不要統一服務費呢？
--
posted from bbs reader hybrid on my samsung GT-N7100
--
現在餐飲業收服務費已經是習以為常
但今天遇到這個問題
兩個餐點原價不同，當然服務費也不同(原價459→服務費46，原價559→服務費56)
但兩者所接受的服務係相同的
那為甚麼服務費要收不同呢
今天有下屬提出這個問題，當客人詢問時，有更好的回應方式嗎
既然服務都是相同的為甚麼不要統一服務費呢？
--
posted from bbs reader hybrid on my samsung GT-N7100
--
Tags:
顧客行為
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