這樣真的算是我棄標嗎? - 網賣
By Emma
at 2010-12-11T13:12
at 2010-12-11T13:12
Table of Contents
我不知道你在固執什麼…
同樣,下面是我的看法,因為我不是客服~
沒辦法看你們的對話紀錄阿…
※ 引述《easydo (.....)》之銘言:
: 就是上一篇文章裡我發生的事
: 詳細情形我就不說了 請參閱前文
: 一想到那事我就頭痛
: 我只想問一個問題
: 商品有一個瑕疵 我當初忘了在商品頁註明
從這裡開始出錯,而且包很大
拜託不要輕描淡寫…
: 買家下標並匯款後
: 我才跟他告知 並跟他道歉 然後詢問他還需要購買嗎?
: 買家聽了之後要求退款 我便退款給他
當然,商品與敘述不符~買家不一定要買帳
: 此時商品還未寄出 後來也沒寄出 而是賣給了別人
: 後來買家去跟客服投訴
: 以我的商品 照片跟描述的不符合這理由投訴
: 然後最後客服判定是我棄標 送我一枚棄標紀錄
: 買家也賞我負評
: 請問這樣也算我棄標嗎?
看前文,從退款到買家投訴你
似乎有一大段漏掉了?
這也是我覺得最後會吃上負評+棄標投訴的原因
「太煩人」
很多買家碰到這種情況有拿回錢就好,根本懶得理你交易手續費的問題
一直對買家發悄悄話,最後還發出棄標投訴…
我是買家會整個暴怒啊!!!!
: 我覺得這是買家自己要求退款的 又不是我不賣他
: 客服這樣判我實在有點難以接受.....
跟敘述不符,誰會買帳阿…
--
最後,建議你別在意這件事情了
當然我不是當事人,僅就你提供的資料去判斷…
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