[跟YAHOO申訴的回應 - 網賣
By Anonymous
at 2007-03-23T21:35
at 2007-03-23T21:35
Table of Contents
這樣是"不好意思,無法處理"的意思嗎?
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親愛的mozzmaki,您好:
很遺憾您遭遇到這樣的問題,我們已經立即為您查詢及確認!
有關您所提出的交易問題及需求,為保障您的權益,
我們建議您可再試著透過評價方式與買家進行溝通。
我們也將再次寄送提醒信給對方,
期盼儘快幫助您與對方取得聯絡並能順利解決此筆糾紛。
再次向您說聲抱歉,
因我們非交易當事人,難以了解雙方發生的問題狀況,
只能透過評價來檢視雙方反映的狀況,
因此無法第一時間為您處理。
提醒您, 針對同一商品單個買家(賣家)您可給予及回覆最多各10次的評價意見。
若商品已結標超過60天,您將不能給評價、回覆或修改評價意見;
這是避免買賣家濫用評價功能,請您把握給評價的時效。
為何不能給評價?
http://tw.help.yahoo.com/auct/faq/agen/agen-12.html
『會員評價制度』請參考以下連結:
http://tw.help.yahoo.com/auct/policy/feedback.html
感謝您對Yahoo!奇摩的支持,
若您還有其他問題,歡迎隨時來信,
Yahoo!奇摩顧客服務部非常樂意為您服務。
客服專員 周惠雯
Yahoo!奇摩拍賣
bid.yahoo.com.tw
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at 2007-03-25T20:21
at 2007-03-25T20:21
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at 2007-05-08T15:45
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