請問各位賣家會遇到這情況嗎? - 網賣
By Jacob
at 2019-03-10T10:06
at 2019-03-10T10:06
Table of Contents
這幾天接到一筆訂單,是買過好幾次的客人。
他下單A後,問我有沒有B,我說沒有,
客人晚上10點下單,我隔天早上10點多寄出,
到貨後,客人說不是沒有B為什麼還寄出?
我說系統看到這筆訂單我有貨當然寄出啊
客人卻說你沒問過我就出貨
還說即時訊息假的嗎?
請問各位賣家出貨前會再詢問客人是不是有訂錯,或者說要出貨了,還是直接看到訂單有現貨就寄出了?
我有上百筆訂單,每個這樣問就沒時間做其他工作了
以前出貨他的東西也沒跟他說要出貨了。
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