訂作商品想退貨 我該退嗎? - 網賣

By Puput
at 2008-12-17T16:50
at 2008-12-17T16:50
Table of Contents
我是在賣一些手工小物(髮飾 手機袋之類的)
最近有個客人訂了一款手機袋
那款手機袋的特色就是毛茸茸的
http://www.wretch.cc/album/show.php?i=hhggfds&b=42&f=1174060028&p=9
不過客人收到後卻說材質和他想像的不一樣
一收到就起毛球了,根本不能用
所以說要退貨
可是這是訂製商品,而且來有依他的要求加釦子
退回來了我要賣誰呢?
所以我拒絕了退換貨的要求
不過換來的卻是一個負評+n個普評(他還有買其他商品)
其實很在意這樣一個負評
請問大家有什麼解決的方法嗎?
像這樣的情況我是該讓買家退貨,還是可以向露天申訴啊?
或者是默默收下這個評價
不管怎樣短期間我都不想再做羊咩了啦~
--
最近有個客人訂了一款手機袋
那款手機袋的特色就是毛茸茸的
http://www.wretch.cc/album/show.php?i=hhggfds&b=42&f=1174060028&p=9
不過客人收到後卻說材質和他想像的不一樣
一收到就起毛球了,根本不能用
所以說要退貨
可是這是訂製商品,而且來有依他的要求加釦子
退回來了我要賣誰呢?
所以我拒絕了退換貨的要求
不過換來的卻是一個負評+n個普評(他還有買其他商品)
其實很在意這樣一個負評
請問大家有什麼解決的方法嗎?
像這樣的情況我是該讓買家退貨,還是可以向露天申訴啊?
或者是默默收下這個評價
不管怎樣短期間我都不想再做羊咩了啦~
--
Tags:
網賣
All Comments

By Quintina
at 2008-12-21T03:52
at 2008-12-21T03:52

By Noah
at 2008-12-22T20:30
at 2008-12-22T20:30

By Bennie
at 2008-12-26T21:19
at 2008-12-26T21:19

By Jacob
at 2008-12-27T02:07
at 2008-12-27T02:07

By Susan
at 2008-12-30T01:03
at 2008-12-30T01:03

By Robert
at 2009-01-03T16:39
at 2009-01-03T16:39

By Margaret
at 2009-01-08T07:09
at 2009-01-08T07:09

By Mia
at 2009-01-13T03:58
at 2009-01-13T03:58

By Yedda
at 2009-01-16T02:46
at 2009-01-16T02:46

By Mia
at 2009-01-17T15:47
at 2009-01-17T15:47

By Jacky
at 2009-01-19T03:24
at 2009-01-19T03:24

By Erin
at 2009-01-21T18:47
at 2009-01-21T18:47

By Freda
at 2009-01-22T19:14
at 2009-01-22T19:14

By Oliver
at 2009-01-26T04:22
at 2009-01-26T04:22

By Delia
at 2009-01-27T21:45
at 2009-01-27T21:45

By Gary
at 2009-01-29T20:22
at 2009-01-29T20:22

By Susan
at 2009-02-03T20:18
at 2009-02-03T20:18

By Dinah
at 2009-02-04T13:47
at 2009-02-04T13:47

By Tom
at 2009-02-04T21:24
at 2009-02-04T21:24

By Oscar
at 2009-02-06T23:52
at 2009-02-06T23:52

By Agatha
at 2009-02-08T00:12
at 2009-02-08T00:12
Related Posts
請問可以幫朋友代po嗎?

By Daph Bay
at 2008-12-17T12:04
at 2008-12-17T12:04
請問可以幫朋友代po嗎?

By Audriana
at 2008-12-17T11:56
at 2008-12-17T11:56
要求一定要宅配的客人要小心

By Puput
at 2008-12-17T11:53
at 2008-12-17T11:53
退貨...

By Zora
at 2008-12-17T10:57
at 2008-12-17T10:57
不止是殺價,根本就是想殺了我吧!

By Carolina Franco
at 2008-12-17T10:55
at 2008-12-17T10:55