被fb韓貨賣家wanwan封鎖(補上賣家回覆和後續) - 網店
By Connor
at 2016-08-03T13:22
at 2016-08-03T13:22
Table of Contents
大家好,我是原PO
一早已收到商品,質感不怎樣
這價錢還是乖乖去買日貨折扣季比較實在XD
半夜看了賣家針對我的公告和私訊回覆,決定再來PO一篇
公告和私訊內容是交錯的,還要自己比對來龍去脈
文章有點長~
賣家粉絲團 wanwan宛宛
https://www.facebook.com/oops.Wanwan/
7/31發了一篇抱怨文
假出清真連線的韓貨賣家 文章代碼#1NdW86CN
網頁版連結 https://goo.gl/U2MMLe
簡單來說7月跟賣家買了3件出清特賣 (7號已全額付款)
實際上賣家是用韓國連線在販售,也就是沒有現貨要等追~加~
等了將近1個月賣家對到貨狀況解釋不清不楚,所以發了這篇抱怨文
15號賣家主動通知一件疑似斷貨,但就沒有後續
25號詢問賣家回覆一件太多人買要分批到貨,剩下一件從沒交代過
30號賣家在fb發文"因為數量很多,到貨的款式要等打包完才能確定分配給誰"
8/2凌晨私訊賣家
詢問何時才能出貨,如果星期五之前無法寄出請退款
另外我也把他用出清字眼誤導消費者和到貨狀況交代不清反映給他
8/2賣家晚上11點在fb貼文,並封鎖我
截圖 https://imgur.com/a/Frn63
看到最後一句討拍火氣都上來
委屈求全等這麼久還要被酸"花錢不是大爺"
正準備在下面留言(看的到留言框表示當時未被封鎖)
結果打完發現被封鎖不能回覆了,接著幫我留言反映的朋友也被封鎖
8/2發了一篇被fb韓貨賣家封鎖 文章代碼#1NeBuw4N
網頁版連結 https://goo.gl/qL6eoi
第一次被賣家封鎖只上來尋求板友幫助,感謝大家幫忙
自己和朋友都被封鎖,本來想說參考板友意見去報警^^
8/3看到推文才發現賣家凌晨1點多PO了一篇致歉文
看到貼文的時間已經是發文20分鐘後的事,依舊是被封鎖狀態
快2點賣家才主動私訊我解釋,貼文和私訊真的長到讓人看不下去XD
賣家出動神坦"小幫手"和"fb系統"來解釋,條列式整理
先交代一下除了我發的私訊外
2號晚上8點賣家一直未讀,所以還挑了一篇賣家的貼文留言
1賣家覺得我在鬧版所以封鎖我,不知道我是買家(?)
2已出貨,但搜尋不到我的fb私訊所以無法通知
留言我挑明遲遲沒收到東西這樣認不出來
fb和回報單姓名一模一樣也還是認不出來
查詢貨況,的確是2號晚上進物流倉庫,那麼賣家也是今天發通知
但是!既然找不到我私訊,對我姓名應該有點印象吧~那封鎖的事XD
3沒有已讀不回,都是fb壞了
上面有提到晚上8點私訊還是未讀
直到11點賣家PO了討拍文,當下馬上確認私訊已經變成已讀,接著就被封鎖
這篇討拍文很明顯就是針對我,要客人不要欺負"回訊息"小幫手
那他說沒已讀是眼睛業障太重,都是假的囉~
4沒說過是現貨,付款後看批次送單
7號付款+填單→8號確認→12號送單
可是7號詢問他時,跟我說下星期出貨(算時間就11~17號之間)
12號才送單有可能17號到貨嗎?當我買淘寶啊XD
然後廠商有現貨,無法先下單代墊費用,要付款後才追加
大家還是乖乖去買其他連線,賣家都是追加到收款
頂多不幸有一兩件被廠商放鳥XD
5私訊不能問太多、韓國不在賣家家隔壁、不懂流程不能公開檢討他
這些都是他沒寫在公開致歉文上面的
連線我從日貨賣家還在Yahoo時就在跟了,那時有星彬穎和F5的時候
韓貨不比日貨偶爾會有晚到放鳥我都經歷過,還有以前等到天荒地老的台拍!
跟我哭哭不懂流程一昧責怪他很委屈www
他懷孕天天忙到半夜動作慢了一點,無法服務緊急的客人
天啊!都等了快一個月還能叫緊急嗎?
因為韓國不在他家隔壁,韓國助理要撿貨和運送回台
C款是他小幫手弄錯才會跟我說斷貨,其中2件據說18號和19號已抵台
然後到貨還要品管、分貨、包貨,意思就是很忙很花時間沒空通知啦!
延遲會有公告,所以詢問商品的訊息我們一律告知沒有辦法回答
來說說他的公告吧~
付款日超過5號改下批,下批何時沒講
https://imgur.com/a/8spbN
珠寶T我有買,只說缺20-30件,然後呢?
https://imgur.com/a/eA3Lo
反正賣家應該是自認他沒~有~錯~
就乖乖付款慢慢等他出貨都不要問才是好買家
是我太急不懂事,然後還很假掰要打電話去問物流
2號才寄出,還沒收到很合理,幹嘛搞的是物流關係才沒收到
人生第一次發文上色希望能成功,上上癮了
用R&S的讀書貓咪跟大家說再見XD
https://imgur.com/a/1Dw1X
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