蝦皮退回寄件門市後未領取 - 網賣
By Susan
at 2017-05-10T19:50
at 2017-05-10T19:50
Table of Contents
在蝦皮有一件商品買家未取貨,商品被退回寄件的7-11門市
但我一直沒收到通知領取的簡訊
然後一忙等想起來時已經超過到門市領取的時間了
我看蝦皮物品狀態寫第二次通知、第三次通知,但我卻完全沒收到簡訊通知,超奇怪的!
詢問7-11店員,他們也不太清楚該如何處理
問了蝦皮客服要我提供寄件人資訊,要將商品用黑貓宅配給我,無法使用店到店
如果超過時間未提供資料貨品就會被丟掉
可是這樣運費超貴的阿!因為只是個小東西,覺得很划不來耶!
請問大家有遇過這種狀況嗎?都是如何處理的呢?
我看宅急便最便宜也要130元,是不是如果我東西低於130元就乾脆不要領取了?
謝謝喔!
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