蝦皮變更配送方式 - 網賣
By Queena
at 2016-05-12T18:00
at 2016-05-12T18:00
Table of Contents
今日上午才看到蝦皮託管金額有一筆
預計撥款日是4月10日,狀態卻是已完成交易
跟蝦皮客服反應,買家下單是選7-11配送
但是蝦皮沒有收到出貨紀錄,所以還是會繼續列為託管
需要我提供寄件證明才可以撥款
這筆訂單後來是改面交貨,所以沒寄件證明
請問這問題有解嗎?
能否請蝦皮取消交易,將款項退回買家
我再跟買家收款?
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By Todd Johnson
at 2016-05-15T23:45
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