蝦皮寄7-11的東西疑似不見 - 網賣
By Liam
at 2023-01-09T19:16
at 2023-01-09T19:16
Table of Contents
自己是偶爾會賣些不要的二手物
1/5傍晚我寄出二手約4000出頭的機子
1/7凌晨顯示到達取貨門市
之後對方密我說店員說缺件沒東西
我就拿包裹查詢號碼去E-tracking查
頁面就顯示
”包裹配送異常 將與平台確認“
然後又過了兩天 買家還是說沒到貨
我就想說是否自己該做什麼動作...呢?
訊息說的將與平台確認是7-11和蝦皮
會自行確認與搞定嗎?
還是我該主動和那方聯絡?蝦皮客服嗎?
p.s
但買家卻和我說找回貨的希望不大了
其實對我沒差 他會拿到退款/我也會拿
到賣東西的錢
感覺他很有經驗一樣 這種事很常發生嗎
所以我直接不採取任何行動就可以嗎?
--
1/5傍晚我寄出二手約4000出頭的機子
1/7凌晨顯示到達取貨門市
之後對方密我說店員說缺件沒東西
我就拿包裹查詢號碼去E-tracking查
頁面就顯示
”包裹配送異常 將與平台確認“
然後又過了兩天 買家還是說沒到貨
我就想說是否自己該做什麼動作...呢?
訊息說的將與平台確認是7-11和蝦皮
會自行確認與搞定嗎?
還是我該主動和那方聯絡?蝦皮客服嗎?
p.s
但買家卻和我說找回貨的希望不大了
其實對我沒差 他會拿到退款/我也會拿
到賣東西的錢
感覺他很有經驗一樣 這種事很常發生嗎
所以我直接不採取任何行動就可以嗎?
--
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