蝦皮客服要怎麼反應才會清醒 - 網賣
By Franklin
at 2021-04-07T22:29
at 2021-04-07T22:29
Table of Contents
我是蝦皮二手拍賣賣家,上個月初有買家跟我買鞋
子,要求3/25號寄出,我也依約定寄出,後來他收
到當下沒有馬上退貨,隔了1天才退貨,理由是鞋
子穿起來太緊,當下真的覺得很荒謬,心情超差,第一次碰到這種理由,馬上就提了爭議
。
之後買家把商品寄回,因為不確定是否要不要取貨,所以撥打了蝦皮客服,客服的回應是
(你還是要取貨喔,這邊是客服,並不是爭議小組,所以我只能告知你要取貨,取了貨你
在提一次爭議)聽到這我原本以為爭議這塊會有一絲希望!
今天收到最終回信(因為你已經取貨了,所以退款將給買家)
我真的滿頭問號?是不是都這樣騙我們這些賣家把貨寄出,然後買家穿起來不喜歡、尺寸
不合就可以退貨,認真覺得蝦皮真的很爛,我自己也是買家,通常買到不合適也只能自認
倒霉,不知道板上有沒有人跟我一樣的案例,我還需要明天撥打客服嗎?真的一肚子怨氣
!
--
子,要求3/25號寄出,我也依約定寄出,後來他收
到當下沒有馬上退貨,隔了1天才退貨,理由是鞋
子穿起來太緊,當下真的覺得很荒謬,心情超差,第一次碰到這種理由,馬上就提了爭議
。
之後買家把商品寄回,因為不確定是否要不要取貨,所以撥打了蝦皮客服,客服的回應是
(你還是要取貨喔,這邊是客服,並不是爭議小組,所以我只能告知你要取貨,取了貨你
在提一次爭議)聽到這我原本以為爭議這塊會有一絲希望!
今天收到最終回信(因為你已經取貨了,所以退款將給買家)
我真的滿頭問號?是不是都這樣騙我們這些賣家把貨寄出,然後買家穿起來不喜歡、尺寸
不合就可以退貨,認真覺得蝦皮真的很爛,我自己也是買家,通常買到不合適也只能自認
倒霉,不知道板上有沒有人跟我一樣的案例,我還需要明天撥打客服嗎?真的一肚子怨氣
!
--
Tags:
網賣
All Comments
By Joseph
at 2021-04-12T02:17
at 2021-04-12T02:17
By Enid
at 2021-04-14T03:13
at 2021-04-14T03:13
By Delia
at 2021-04-15T10:46
at 2021-04-15T10:46
By Tristan Cohan
at 2021-04-16T23:30
at 2021-04-16T23:30
By Kama
at 2021-04-18T10:41
at 2021-04-18T10:41
By Ethan
at 2021-04-22T06:30
at 2021-04-22T06:30
By Charlie
at 2021-04-23T13:16
at 2021-04-23T13:16
By Hedwig
at 2021-04-27T23:49
at 2021-04-27T23:49
By Quintina
at 2021-04-28T10:33
at 2021-04-28T10:33
By Edward Lewis
at 2021-05-02T00:18
at 2021-05-02T00:18
By John
at 2021-05-04T19:01
at 2021-05-04T19:01
By Jack
at 2021-05-08T20:48
at 2021-05-08T20:48
By George
at 2021-05-13T01:49
at 2021-05-13T01:49
By Isla
at 2021-05-16T18:14
at 2021-05-16T18:14
By Regina
at 2021-05-20T20:09
at 2021-05-20T20:09
By Lydia
at 2021-05-24T05:29
at 2021-05-24T05:29
By Valerie
at 2021-05-25T04:18
at 2021-05-25T04:18
By Quanna
at 2021-05-28T08:55
at 2021-05-28T08:55
By Hedy
at 2021-05-29T16:24
at 2021-05-29T16:24
By Candice
at 2021-06-02T04:48
at 2021-06-02T04:48
By Lily
at 2021-06-05T18:58
at 2021-06-05T18:58
By Isla
at 2021-06-06T01:32
at 2021-06-06T01:32
By Caroline
at 2021-06-10T03:49
at 2021-06-10T03:49
By Irma
at 2021-06-11T00:27
at 2021-06-11T00:27
By Rae
at 2021-06-11T11:10
at 2021-06-11T11:10
By George
at 2021-06-13T00:22
at 2021-06-13T00:22
By Faithe
at 2021-06-17T21:34
at 2021-06-17T21:34
By Kristin
at 2021-06-18T17:56
at 2021-06-18T17:56
By Zanna
at 2021-06-23T00:56
at 2021-06-23T00:56
By Anthony
at 2021-06-23T23:58
at 2021-06-23T23:58
By Regina
at 2021-06-28T00:16
at 2021-06-28T00:16
By Anthony
at 2021-06-28T01:31
at 2021-06-28T01:31
By Lauren
at 2021-07-02T10:11
at 2021-07-02T10:11
By Kyle
at 2021-07-07T04:12
at 2021-07-07T04:12
By Annie
at 2021-07-11T14:44
at 2021-07-11T14:44
By Jacky
at 2021-07-15T10:18
at 2021-07-15T10:18
By Oliver
at 2021-07-19T12:50
at 2021-07-19T12:50
By Megan
at 2021-07-23T09:44
at 2021-07-23T09:44
By Edith
at 2021-07-26T11:03
at 2021-07-26T11:03
By Joseph
at 2021-07-30T17:23
at 2021-07-30T17:23
By Hedy
at 2021-08-01T01:56
at 2021-08-01T01:56
By Leila
at 2021-08-02T12:34
at 2021-08-02T12:34
By Charlotte
at 2021-08-06T09:13
at 2021-08-06T09:13
By Joseph
at 2021-08-06T23:29
at 2021-08-06T23:29
By Frederica
at 2021-08-11T08:47
at 2021-08-11T08:47
By Emily
at 2021-08-11T10:48
at 2021-08-11T10:48
By Wallis
at 2021-08-16T07:07
at 2021-08-16T07:07
By Christine
at 2021-08-20T04:17
at 2021-08-20T04:17
By Kelly
at 2021-08-21T09:19
at 2021-08-21T09:19
By Daph Bay
at 2021-08-24T07:12
at 2021-08-24T07:12
By Emily
at 2021-08-25T07:49
at 2021-08-25T07:49
By Frederic
at 2021-08-26T10:52
at 2021-08-26T10:52
By Emma
at 2021-08-31T04:30
at 2021-08-31T04:30
By Ingrid
at 2021-09-03T16:17
at 2021-09-03T16:17
By Jack
at 2021-09-07T19:13
at 2021-09-07T19:13
By Anthony
at 2021-09-11T14:40
at 2021-09-11T14:40
By Xanthe
at 2021-09-14T03:41
at 2021-09-14T03:41
By Connor
at 2021-09-18T02:44
at 2021-09-18T02:44
By Dinah
at 2021-09-19T21:24
at 2021-09-19T21:24
By Callum
at 2021-09-22T01:12
at 2021-09-22T01:12
Related Posts
詢問今年全家,春節延後撥款
By Annie
at 2021-04-07T18:49
at 2021-04-07T18:49
蝦皮信用卡付款被關閉
By Thomas
at 2021-04-07T16:05
at 2021-04-07T16:05
蝦皮爛客服能客訴嗎?
By Puput
at 2021-04-07T14:10
at 2021-04-07T14:10
請問有人幫忙代賣嗎???(日本雅虎)
By Joe
at 2021-04-07T10:37
at 2021-04-07T10:37
美國-台灣 貨運推薦
By Isabella
at 2021-04-07T05:11
at 2021-04-07T05:11