蝦皮 被要求退貨 - 網賣
By Liam
at 2016-10-07T21:43
at 2016-10-07T21:43
Table of Contents
我在N年前遇過像您這樣的賣家
那真是我一個慘痛的經驗,給大家當個參考
我那時跟一位賣家買了一個商品,幾百塊,錢也在當天就匯好,我就等著收
然而,賣家一直說下雨,商品會淋溼,所以不方便寄,我想等等也可以
但一等,等了一星期,我說我不要買了,請退款給我
賣家說她已寄出了,反正她不會退錢
那時太年輕,整個奇摩子被搞得很差,所以就不收件,退回去,請賣家退我錢
沒想到,她只退我一百多塊,其他的都被她羅列出來的項目扣掉了
什麼運費(這個我沒話說),包裝費,車油錢,精神賠償費,手機費等等等
看到的當下我覺得我真的被超級激怒,我想她好好說,給我一些合理的扣款項目我
也可以接受,然而看她這樣回我,我真的無法
所以很態度強硬的回覆,請退錢,我也去警局報案了,然而警局不受理,他說有退錢,
是屬民事糾紛,要上民事庭,我想好麻煩,就算了
沒想到對方聽到我威脅她要報警,開始對我口出惡言
說我是什麼地球上的垃圾還不快去死,等等之類的,反正都罵得很難聽,
我從小就在升學的環境中長大,頭一次知道原來語言可以這麼難聽
當下也都把訊息刪乾淨,不想留著污了自己的眼
我也超生氣的,也回罵了,
幾個月後,我收到了起訴書,因為我恐嚇取財,是公訴,最後我花了六萬塊和解
法官判我緩刑,幸好法官駁回對方要五十萬元的精神賠償之類的
其實現在回想起來還是覺得好可怕,對方居然把我每一封回的訊息都收集好
而我卻傻傻的全刪掉,而對方出現時都有一位法律系的友人陪同,和解時也是,
所以,這是一段很糟糕的回憶,現在我在買賣上都會再三小心
※ 引述《jiafish (jiafish)》之銘言:
: 有客人已經下單買了1490元的商品
: 剛跟我說他要退貨
: 他是用信用卡繳費
: 但我已經向廠商訂貨了
: 他說蝦皮拍賣上顯示待出貨
: 所以堅持要退貨
: 我該怎麼辦
: 按不同意退貨爭議處理嗎
: 還是我只能退錢給他
: (貨還沒寄給買家)
: 新手賣家就第一次遇到這種問題
: ..................
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