蝦皮 南楓小舖母嬰用品-擅自更換客人商品 - 網店
By Joe
at 2018-03-02T14:33
at 2018-03-02T14:33
Table of Contents
＊抱怨文一旦發文超過10分鐘即不可自行刪除，違反直接水桶5年。
是否已經閱讀過相關新規定？(請回答Y/N)：Y
＊店家名稱：南楓小舖母嬰用品
＊店家連結：https://shopee.tw/qylechang
＊商品名稱：80*120可水洗防尿墊
＊溝通截圖：
https://i.imgur.com/zvgyo8F.jpg
https://i.imgur.com/WXqt0Ke.jpg
https://i.imgur.com/Uy0XUwK.jpg
https://i.imgur.com/DvgNb9V.jpg
https://i.imgur.com/GG6yR02.jpg
＊商品照片：因為我不打算收商品，所以從商場截圖
我訂購的
https://i.imgur.com/NfCTFuR.jpg
賣家出貨的
https://i.imgur.com/WmTc3QF.jpg
＊事發經過：家裡即將有新生兒，所以上網想買防尿墊
在挑圖案的時候我們第一個就淘汰米奇
因為覺得那個條紋看了眼睛不舒服
下訂之後也有在2/21嘗試聯絡賣家確認貨物情況，但是一直沒等到人出現
結果他一直到2/27才回覆缺貨
確定剩米奇之後我就跟他說我不要了，但是他卻說他已經出貨了
難道擅自更改商品都不用確定對方接不接受嗎？
那時候狀態還是未出貨，我就按了退單，但是對方就這樣消失了，我看顯示回應期限是3/2就是今天，就等著他出現回應
沒想到就在剛剛商品狀態突然變成已出貨
為什麼可以這樣亂換商品啊？
那我不去領不就變成惡意退單嗎？傻眼！
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Sent from JPTT on my iPhone
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