網路購物達免運門檻後退貨 - 退貨
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By Charlotte
at 2009-05-21T09:19
at 2009-05-21T09:19
Table of Contents
各位好,
我之前在樂天市場一間賣衣服的店買了幾件衣服,湊到免運門檻。
但當貨寄到後,發現其中幾件不適合,想要退貨。
我查詢該店網頁時,是說除特殊註明外,均可於七天猶豫期內寄回退貨,但寄回郵
資需由買方負擔。
我於期限內寄回後,今天看到他更改訂單,費用變為我保留的那幾件加上運費~
因保留的那幾件總價並未達免運門檻,但翻了前面文章後,想請問:
1.就算他說退貨郵資需由買方負擔,但根據消保法規定是應該無條件無須說明理由
及負擔任何費用或價款,那他要求我負擔寄回郵資是合理的嗎?
2.於退貨後導致不符原本免運的標準,因而要求補扣該批衣服的運費,這也是合理
的嗎?這點我想得比較模糊。
還請各位協助解答,謝謝。
--
你貼近我的耳朵 唱了一首歌
輕易讓我 感動
--
我之前在樂天市場一間賣衣服的店買了幾件衣服,湊到免運門檻。
但當貨寄到後,發現其中幾件不適合,想要退貨。
我查詢該店網頁時,是說除特殊註明外,均可於七天猶豫期內寄回退貨,但寄回郵
資需由買方負擔。
我於期限內寄回後,今天看到他更改訂單,費用變為我保留的那幾件加上運費~
因保留的那幾件總價並未達免運門檻,但翻了前面文章後,想請問:
1.就算他說退貨郵資需由買方負擔,但根據消保法規定是應該無條件無須說明理由
及負擔任何費用或價款,那他要求我負擔寄回郵資是合理的嗎?
2.於退貨後導致不符原本免運的標準,因而要求補扣該批衣服的運費,這也是合理
的嗎?這點我想得比較模糊。
還請各位協助解答,謝謝。
--
你貼近我的耳朵 唱了一首歌
輕易讓我 感動
--
Tags:
退貨
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By Hedda
at 2009-05-24T02:35
at 2009-05-24T02:35
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By Jake
at 2009-05-27T15:59
at 2009-05-27T15:59
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at 2009-05-30T00:51
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By William
at 2009-05-31T22:50
at 2009-05-31T22:50
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By Blanche
at 2009-06-02T21:58
at 2009-06-02T21:58
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By Odelette
at 2009-06-06T07:29
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By Andy
at 2009-06-09T02:02
at 2009-06-09T02:02
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By Elvira
at 2009-06-12T14:41
at 2009-06-12T14:41
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By Zanna
at 2009-06-13T02:54
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By Elvira
at 2009-06-15T07:56
at 2009-06-15T07:56
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